ONLINE INFRASTRUCTURE

What We Do

We enable Epic’s online services teams to build, deploy, and manage services that are used by more than half a billion players around the world. Our mission is to provide world class tools and platforms to improve the experience of our developers and make it easier, faster, and safer to build, operate, and scale their applications. We operate at massive scale as one of the largest cloud computing users in the world.

What You'll Do

You'll be the senior technical voice across Epic's developer platform: the source control, CI/CD, build, artifact, database and cloud infrastructure that teams across Epic use to build and ship their work. You'll look at problems across systems and teams, and set the technical strategy for where the platform needs to go. The primary focus of this role is rebuilding and scaling our systems to handle millions of agentic CICD actions per day. You'll work across teams to understand their requirements and usage patterns, negotiate trade-offs with cost and feasibility in mind, and build and deploy the changes needed. Beyond that, this is a role for someone we can point at a hard, ambiguous problem in any domain or team and trust to understand it, decide what to do, and get it solved, whether that means designing the system and building it yourself, or bringing the right people together. Epic is an agentic-programming-first company. You'll be expected to use Al coding tools and agents as a normal part of how you work, and help shape how we apply them to our own infrastructure.

In this role, you will

• Set the forward-looking technical strategy and design for the developer platform, across source control, CI/CD, build, artifact management, developer tooling, and cloud infrastructure
• Define the strategy for software supply chain and pipeline security, and partner with the security and governance teams to deliver it
• Take on the hardest cross-team problems, whatever the domain: dig in, find the real issue, decide on an approach and see it through to a working solution
• Stay hands-on where it matters, building prototypes, writing critical code and reviewing designs
• Write clear strategy documents, design proposals and decision records that leadership and programmers can act on
• Work across teams and with leadership to align priorities, make trade-offs between cost, reliability and speed, and influence decisions without direct authority
• Mentor Senior Programmers and Technical Leads, and raise the technical bar across the organization
• Help lead the adoption of Al coding tools and agentic programming across our teams, including the systems, guardrails and ways of working that make it effective and safe
• Represent Epic in technical discussions with cloud providers and tool vendors, such as AWS, Google Cloud, GitHub

What we're looking for

• Extensive experience designing and operating large-scale infrastructure and developer platforms, with a track record of shaping strategy across multiple systems and teams
• Deep experience with cloud infrastructure on AWS and/or GCP, Kubernetes, and infrastructure as code
• Broad knowledge of source control, CI/CD and build systems at scale, and of how they fit together end to end
• Strong understanding of software supply chain and infrastructure security, and experience working with security and governance teams
• A track record of leading cross-team technical initiatives from an ambiguous problem through to delivered results
• Still a strong hands-on programmer, comfortable writing production code and tooling in Python, Go or similar
• Experienced with Al coding tools and agentic programming, with opinions on how teams should adopt them
• Excellent written and verbal communicator, able to explain complex trade-offs to programmers and leadership alike
• Good judgment in ambiguous situations, and comfortable making decisions with incomplete information
• Experience with databases or data infrastructure at scale would be a plus
• Experience working with cloud providers and vendors on capacity, roadmap or commercial topics would be a plus

This role is open to multiple locations in North America (including CA & WA).

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).