About this Pricing & Contract Operations Analyst role at Datavant
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
Datavant is looking for a detail-oriented and analytical Contract Pricing & Billing Specialist to review customer contracts, implement pricing and billing requirements, and manage complex and manual billing processes. The ideal candidate will have strong Excel and problem-solving skills, work independently, and communicate effectively with customers and cross-functional teams. This role supports customer onboarding, accurate and timely invoicing, and the resolution of pricing and billing discrepancies.
Key Responsibilities
- Review customer contracts to identify pricing, billing, and invoice requirements.
- Partner with Sales and Implementation to support customer onboarding and accurate billing setup.
- Set up and maintain customer pricing and billing terms, including changes and effective dates.
- Manage complex and manual billing processes to ensure accurate and timely invoicing.
- Investigate pricing and billing discrepancies, resolve issues, and escalate unclear terms or exceptions for approval.
- Participate in customer and stakeholder calls to address billing questions and coordinate resolutions.
- Create and manage Jira tickets for pricing updates, billing issues, and system enhancements.
- Collaborate with and serve as a resource for Datavant on corporate systems, technical development and engineering teams on modifications or new billing requirements.
- Coordinate with Accounts Receivable on payment application research and billing inquiries.
- Handle Datavant system billing for customers and perform system administration duties as assigned by the manager.
Education and Experience
- Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.
- 5+ years of experience in billing operations, finance, or contract management, or an equivalent combination of education and experience.
- Experience reviewing customer contracts and translating pricing and billing terms into accurate system setup and bulk invoicing processes.
- Experience managing billing, researching discrepancies, and resolving complex billing issues.
- Experience working directly with customers and partnering with Sales, Implementation, Product, Accounting, and Accounts Receivable.
- Experience with ERP or billing systems, such as Oracle, NetSuite, or Salesforce, and Jira ticketing.
- Experience supporting complex or high-volume billing, documenting procedures, and improving reports and processes.
- Experience in healthcare, provider contracting, or reimbursement environments is a plus.
Skills
- Strong analytical skills to independently resolve billing discrepancies and escalate exceptions.
- High attention to detail and ability to manage multiple accounts and billing deadlines.
- Excellent communication and customer service skills, including working with customers and cross-functional teams.
- Proficiency in Microsoft Excel preferred, including pivot tables, VLOOKUP/XLOOKUP, formulas, and data analysis.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
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