Description -

Job Summary
This role is responsible for strategically engaging in the development, implementation and governance of product support or solution portfolios throughout the lifecycle, ensuring alignment with overall SKU strategy and master data requirements. The role collaborates globally to implement innovative services and solutions to meet evolving customer demands and drive profitable growth. The role proactively identifies errors, root causes or areas of improvement, thereby driving process enhancement efforts and business performance.

Responsibilities
• Takes charge of designing solution offerings throughout their entire lifecycle, ensuring strategic alignment and sales readiness.
• Collaborates across regions, geographies, and global teams to formulate and implement innovative services, solutions, or programs and their associated processes to address evolving customer and market demands while promoting profitable growth.
• Represents services within product or solution portfolio core teams and incorporates service requirements into various product development stages,

• Conducts thorough business analysis, identifies root causes, and formulates recommendations and solutions to drive process enhancements.
• Utilizes both technical and business acumen to lead complex cross-functional initiatives with significant impact on the services business.
• Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
• Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.

Education & Experience Recommended
• Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.

Knowledge & Skills

• HP Systems and Data Flows
• Stakeholder Communications and Relationships
• Data analysis

• Proficient in Navigating Ambiguity
• Go-to-Market routes
• New Product Development
• Project Management
• Thought Leadership
• Value Propositions

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"