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About this Platform Engineer role at Manulife

Manulife · Onsite · Waterloo, Ontario

Platform Engineer

Are you passionate about building reliable, scalable cloud platforms and automating the infrastructure that powers modern applications?

We’re looking for a Platform Engineer who enjoys solving complex infrastructure challenges, improving developer experiences, and building secure, automated cloud environments. You’ll work across cloud infrastructure, container orchestration, Infrastructure as Code, CI/CD, observability, and application deployment, partnering closely with engineering and business teams.

This is an opportunity to have a meaningful impact on how applications are built, deployed, monitored, and operated at scale.

What You’ll Do

As a Platform Engineer, you will:

  • Design, develop, and implement cloud-based applications and infrastructure solutions.
  • Build and maintain secure, resilient cloud environments aligned with operational and security standards.
  • Automate cloud infrastructure and platform operations using modern DevOps and Infrastructure as Code (IaC) practices.
  • Implement and support containerized environments using Docker and Kubernetes.
  • Manage and optimize cloud infrastructure with a focus on scalability, reliability, performance, and security.
  • Build reusable automation that improves infrastructure provisioning, configuration, and environment management.
  • Support application deployments, testing, troubleshooting, and continuous integration activities.
  • Develop and improve CI/CD pipelines to enable efficient and dependable software delivery.
  • Implement monitoring and observability practices that help teams proactively identify and resolve production issues.
  • Create and maintain clear technical documentation covering configurations, operational procedures, and platform standards.
  • Champion security best practices throughout development, deployment, and day-to-day operations.
  • Collaborate with software engineers, infrastructure teams, security partners, and business stakeholders to drive operational excellence and continuous delivery.

What You Bring

  • 3–5 years of experience as a Platform Engineer, Cloud Engineer, DevOps Engineer, Site Reliability Engineer, or in a comparable infrastructure-focused role.
  • Hands-on experience with at least one major cloud platform, such as Microsoft Azure, AWS, or Alibaba Cloud (AliCloud).
  • Experience with containerization and orchestration technologies, particularly Docker and Kubernetes.
  • Practical experience with DevOps, CI/CD pipelines, and Agile software development practices.
  • Experience scripting and automating solutions using technologies such as Python, Bash, JavaScript, or Groovy.
  • Strong hands-on experience with Infrastructure as Code, including tools such as Terraform or Ansible.
  • Experience with monitoring, observability, and troubleshooting tools such as Splunk, Prometheus, or New Relic.
  • Experience across both software development and infrastructure engineering.
  • Understanding of cloud security, reliability, scalability, and operational best practices.
  • Strong communication and collaboration skills, with the ability to work effectively across technical and business teams.

What Will Help You Stand Out

  • Deep hands-on experience with Kubernetes in production environments.
  • Experience creating reusable Terraform modules and standardized infrastructure patterns.
  • Strong knowledge of cloud networking, identity and access management, secrets management, and security.
  • Experience improving developer productivity through platform automation and self-service capabilities.
  • A passion for eliminating repetitive manual work through automation.
  • Demonstrated experience troubleshooting complex cloud or container-based production environments.

Why This Role?

You’ll be joining an environment where platform engineering is more than keeping infrastructure running. You’ll help create the automation, tooling, standards, and cloud foundations that allow engineering teams to move faster while maintaining security, resiliency, and operational excellence.

If you enjoy working at the intersection of cloud engineering, Kubernetes, DevOps, automation, and software development, we’d love to hear from you.


The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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How this DevOps salary compares

This role pays $61,377/yr — below the typical range for DevOps roles.

$105,530 median $175,500 $261,500

Typical range $140,000–$215,450/yr, from 2,190 comparable DevOps listings on JobsRadar (pay annualized to USD). See DevOps salary insights →

About Manulife

We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our ac

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