Employment Type:

Shift:

Description:

Location: Trinity Health Oakland in Pontiac, MI

Status: Full time, 40 hours a week

Shift: Day shift

Responsible for performing various technical and non-technical tasks in a non-hospital based office, including all aspects of specimen collection, registration of patients into hospital information system, performing electrocardiograms and related routine office practices.

Minimum Education, Licensure / Certification and Experience Required.

A. Education

• High school diploma or GED.

B. Licensure / Certification

• Phlebotomy Certification preferred.
• Current Heart Saver (HS) certification.

C. Special Skill / Aptitudes

• Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.
• Typing proficiency.
• Knowledge of medical terminology desirable.
• Familiarity with common medical billing procedures desirable.

D. Experience

• A minimum of one year previous phlebotomy experience required.
• Successful completion of EKG program or equivalent experience desirable.

Duties / Responsibilities:

• Collect blood samples using appropriate phlebotomy technique. Schedule glucose tolerance tests and coordinate testing to include collection of fasting glucose, administration of glucola, and completion of timed venipunctures.
• Perform glucose testing on-site using a glucometer.
• Prepare specimens as required for testing, including centrifugation, freezing serum, etc.
• Answer all incoming phone calls and use proper telephone etiquette.
• Maintain adequate supplies on-site in satellite location.
• Verify report completeness of all testing requested from the satellite location.
• Sort and mail reports.
• Register patients into hospital information system (or collect patient information for retrospective registration).
• Perform EKG on-site as scheduled.
• Maintain patient log of all tests ordered.
• Maintain equipment and work area in a clean, professional manner.
• Collect throat cultures.
• To perform this job successfully, an individual must be able to perform the competencies/essential functions satisfactorily with or without reasonable accommodation.
• Disclaimer: The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all rest
• Demonstrates and actively promotes an understanding and commitment to the mission of St. Joseph Mercy Oakland through performing behaviors consistent with the Trinity Health Values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
• Supports and conducts one's self in a manner consistent with customer service expectations. In accordance with unit or departmental practice, determines that appropriate charges have been entered for the correct patient, encounter, date/time of service, with any required modifiers.
• Make corrections as needed per charge capture policy/practice.
• In accordance with unit or departmental practice, actively participates in on-going education and communication regarding revenue management.
• In accordance with unit or departmental practice, assists with tracking and monitoring of equipment assigned to the unit. Requests services for maintaining equipment as needed.
• In accordance with unit or departmental practice, proficient with the electronic health records for documentation, assessment, and care management, performing these activities concurrently with provision of care throughout the shift.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.