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Title

Under the direction of the Inpatient Pharmacy Manager, the Pharmacy Technician Supervisor will be responsible for supervising the activities of the inpatient pharmacy technician and service clerk staff,  narcotic tracking and accountability, new hire orientation and training, facilitation of cross-training and development of current and future technician staff, oversight of outdate sections in the central pharmacy, unit inspections, and technician scheduling.  This role will play a part on the pharmacy leadership team and will be involved in, or will lead, committee meetings, process improvement initiatives, and implementations of new systems.  This job will be directly responsible for performance matters and evaluation of pharmacy technician and pharmacy service clerk staff.

High school diploma or general education degree (GED) with courses in mathematics and basic algebra required.  Must have at least 2 years of pharmacy tech experience in a hospital setting, with a preference towards individuals with previous experience in a leadership type role.  A medical terminology course is preferred.

Licensed as a Certified Pharmacy Technician in the State of Michigan.  Must have nationally recognized Pharmacy Technician Certification (PTCB, CPhT, or equivalent) within one year of hire into the Pharmacy Technician job.  Pharmacy students currently enrolled in an accredited school of pharmacy with a valid pharmacy intern license are not required to have Pharmacy Technician Certification.

Must be qualified at the Pharmacy Technician II level.  To be eligible for a Pharmacy Technician II job, must demonstrate 12 months of Level 1 competency (or equivalent) and is competent in 4 identified areas.  A technician may advance to Level 2 once he/she has demonstrated 12 months of competency in 4 identified functional areas.  An exception to the 12 month guideline can be made for a technician with several years of previous pharmacy technician experience who has clearly demonstrated competency at an accelerated rate (may be seen especially in initial transition and with new hires with substantial prior hospital pharmacy technician experience).

While performing the duties of this job, the employee regularly works in a clean, well lighted & temperature controlled environment. May work in chemotherapy preparation satellite, working with hazardous carcinogens, however, normal safety precautions and protective equipment are provided to minimize risk. The noise level in the work environment is usually moderate.

Work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines.  Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time.

 Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.

The Pharmacy Technician Supervisor must be able to work as a team member and be able to communicate effectively with visitors, physicians, hospital personnel, pharmacy staff, and administrative staff.  Such dealings may often require the use of significant tact in order to handle sensitive matters.  The Supervisor must be an excellent communicator in verbal and written modes.  Must communicate well under pressure and maintain the highest level of professionalism in all situations.

• Generate, review and compare various reports
• Hires, develops, evaluates, and (when necessary) disciplines and discharges subordinates or makes authoritative recommendations in such matters
• Completes internal managerial training (e.g., Leadership retreats, Bronson Leadership curriculum, Kalamazoo Leadership Team (KLT) meetings)
• Implements leadership techniques in daily supervision activities
• Informs the Inpatient Pharmacy Manager and Director of trends within the department
• Training and orientation of new hires.
• Schedules and assigns work to subordinate staff; adjusts work schedules and assignments to compensate for fluctuating patient load, staff shortages, workload volume and other contingencies
• Approves/denies PTO
• Evaluates information obtained from (a ) personal observations, (b) communications with staff, (c) communications with medical and allied personnel, (d) and communications with patients and family to determine the quality of pharmaceutical services provided; recommends or implements changes in the central pharmacy operation as needed in collaboration with the Inpatient Pharmacy Manager.
• Responsible for the deployment, integration, and modeling of the behaviors and standards of Bronson’s Plan for Excellence in areas of direct responsibility and throughout the entire Bronson Healthcare Group.
• Assist with technician goal setting
• Participate in peer interviews for new technicians
• Track technician outdates areas and unit inspections
• Create work schedule for technicians and service clerks

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