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About this Pharmacy Technician III - Parata Operations Specialist role at Trinity Health

Trinity Health · Onsite · Mercy Health West Michigan Multi-service Outpatient Site - Grand Rapids, Mi

Employment Type:

Full time

Shift:

Rotating Shift

Description:

The Pharmacy Technician III is responsible for advanced pharmacy production duties with a primary focus on operating and maintaining the Parata packaging and dispensing automation systems. This role supports the accurate and timely preparation of unit-dose medications, short-cycle packaging, and monthly punch card production for long-term care residents. The ideal candidate is detail-oriented, technology-driven, and committed to ensuring medication accuracy, efficiency, and regulatory compliance.

Enjoy a flexible schedule with first, mid, and second shift options available. In our closed-door LTC pharmacy, this position requires a high level of independence, with most responsibilities completed autonomously.

Parata Robot Operations

  • Operate Parata automation systems to package medications accurately and efficiently.
  • Load, replenish, and maintain Parata canisters according to pharmacy procedures.
  • Perform daily startup, shutdown, cleaning, and preventative maintenance tasks for Parata equipment.
  • Troubleshoot routine Parata operational issues and escalate technical concerns as needed.
  • Monitor automation performance and identify opportunities to improve workflow efficiency.
  • Complete quality assurance checks on all Parata-packaged medications.
  • Maintain accurate documentation of packaging runs, canister changes, and machine maintenance activities.
  • Ensure medications loaded into automation meet expiration date and inventory standards.
  • Assist with Parata inventory management, including stock rotation and discrepancy resolution.
  • Collaborate with pharmacists and leadership to optimize automation utilization and production goals.

Required Qualifications

  • Current Pharmacy Technician registration/licensure as required by state regulations.
  • National certification (PTCB) preferred.
  • Minimum 1-2 years of pharmacy technician experience preferred.
  • Strong attention to detail and commitment to medication accuracy.
  • Ability to prioritize workload in a fast-paced production environment.
  • Basic computer proficiency and ability to learn new software applications.
  • Experience working with pharmacy automation systems, Parata experience strongly preferred.

Preferred Qualifications

  • Long-term care/retail pharmacy experience.
  • Experience with unit-dose packaging and medication punch card production.
  • Knowledge of short-cycle dispensing requirements.
  • Experience troubleshooting automated pharmacy equipment.
  • Familiarity with medication inventory management and production workflows.

Physical Requirements

  • Ability to stand for extended periods.
  • Frequent lifting, pushing, and pulling of medication totes and supplies up to 25 pounds.
  • Ability to perform repetitive motions associated with automated packaging and production activities.

What Makes a Successful Candidate?

  • Passion for pharmacy automation and process improvement.
  • Exceptional attention to detail.
  • Strong sense of urgency and accountability.
  • Ability to work independently while supporting team goals.
  • Commitment to delivering accurate medications and excellent service to patients.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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About Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org . You can also follow Trini

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