Job Description

The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices, procedure and work routines. Assists in providing direct care such as ambulation, feeding, bathing and grooming.

For Union Jobs, please refer to the collective agreement and provide the following additional information in the Job Description:

Union Name:

Union Local:

Union Classification (Title): PSW / HCA as applicable

Salary: As per Collective Agreement

For both Non- Union and Union jobs, the below description will apply:

RESPONSIBILITIES

· Assists in providing direct care for residents; assists with ambulation, feeding, bathing and grooming.

· Encourages participation in activity programs by assisting residents to and from activities.

· Assists with meal service and nourishment delivery to residents and provides feeding assistance as required.

· Provides emotional and social support to residents/families including palliative care.

· Adheres to established departmental policies and procedures regarding documentation, quality assurance, fire, safety, environment and infection control.

· Consults with and informs supervisor of unit activities, needs and matters related to resident care.

· Participates in care conferences and documentation related to resident care plans.

QUALIFICATIONS:

· Completed a PSW Program that meets the appropriate standards established by the Ministry of Training, Colleges and Universities, the National Association of Career Colleges, or the Ontario Community Support Association.

· Nursing Experience in long-term care required

· Knowledge and experience in care planning systems and documentation required

· Mentally and physically able to perform duties as assigned

· Ability to communicate positively with other staff, residents and families

· Ability to Speak Cantonese or Mandrain is an asset

· Demonstrates empathy, concern and interest in providing quality care and service to residents

· Demonstrates organizational skills and ability to complete assignments in a timely fashion

· Ability to work independently and as part of a team

· Ability to provide resident care in accordance with application legislation, job routines, nursing care plans, ability to read and write English and understand verbal and written instructions in English.

Time Type

Compensation Details

We are dedicated to enhancing the quality of life for residents in our long-term care home. When you join us, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

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We are an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

We are committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.