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Description:

Creating a Lasting Impression on the Patient Experience

Whether an individual is faced with an orthopedic or neurological diagnosis, finding the right rehabilitation care can be very stressful. Beyond questions and concerns about the injury or disease, questions may arise such as “what do I do next?” “how am I going to get to my appointment?” and “how am I going to pay for this?”  The good news is NewYork-Presbyterian Brooklyn Methodist Patient Navigators have answers to these questions, and provide solutions and guidance to our patients throughout the rehabilitation experience. 

Patient Navigator – Rehab Services- Days

The Patient Navigator functions as the primary care coordinator for patients and collaborates with key clinical staff to ensure comprehensive care and treatment.  Responsibilities include coordinating appointments, providing logistical support, facilitating the collection of medical records, insurance and financial information while acting as a liaison between the patient and the medical team.  In addition, the Patient Navigator helps to identify barriers that may be preventing patients from receiving timely and high-quality healthcare treatment and working to find solutions to those barriers.

This is a full-time Monday – Friday 11:00AM - 7:00PM shift position located at NewYork-Presbyterian/Brooklyn Methodist Hospital. 

Preferred Criteria

• Bilingual language skills
• Bachelor’s Degree preferred
• Experience in a healthcare setting working directly with patients

Required Criteria

• High School Diploma or GED
• Demonstrates an understanding of population-based disease management including community resources
• Demonstrates an ability to function independently in a goal directed manner while communicating effectively with patient, family, significant others and providers at all levels
• Demonstrates sensitivity to patient/family belief systems, ethnicity and culture as well as socioeconomic background

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.