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About this Patient Care Associate - Facility Float Pool role at Mercy

Mercy · Onsite · Mercy Hospital Ft Smith

Find your calling at Mercy!

Under the direction of a Registered Nurse (RN) or Licensed Practical Nurse (LPN), the Patient Care Technician (PCT) provides individualized, compassionate care to support patients in achieving their highest level of wellness. This role works collaboratively as part of the healthcare team, performing both clinical and non-clinical tasks essential to patient care across multiple units.

Position Details:

Key Responsibilities

  • Provide daily patient care, including hygiene, mobility, feeding assistance, and repositioning
  • Monitor patients and report any changes in condition to the care team
  • Record vital signs and maintain accurate documentation in the EMR
  • Assist with admissions, discharges, and transfers
  • Perform basic clinical tasks and advanced skills as trained (e.g., wound care, specimen collection)
  • Support unit operations through clerical tasks and use of healthcare technology
  • Follow safety, infection control, and patient care protocols
  • Collaborate with the healthcare team and manage workload effectively

 

Education & Requirements

  • High school diploma or GED required
  • CNA, CPCT, or enrollment in a healthcare career program preferred

 

Certifications:

  • Basic Life Support (BLS) required within 1 month of hire
  • Completion of PCT competency validation within 3 months

 

Preferred Qualifications

  • Previous patient care experience
  • EMT, Paramedic, or Certified Nursing Assistant (CNA) background
  • Certified Patient Care Technician (CPCT)
  • Advanced Unlicensed Assistant (AUA) certification (where applicable)

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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About Mercy

Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and

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