Jobs › Companies › VCU Health › Patient Business Services Manager - Children's Hospital - Brook Road - Days

About this Patient Business Services Manager - Children's Hospital - Brook Road - Days role at VCU Health

VCU Health · Onsite · Richmond, VA
The Patient Business Services Manager manages the day-to-day ambulatory operations at a high volume patient care area or multiple patient care areas. This role's responsibilities include pre-registrations/verifications, registrations, reservations, financial counseling, and/or collection of third party and private receivables.

Licensure, Certification, or Registration Requirements for Hire: N/A

Licensure, Certification, or Registration Requirements for continued employment: CPR

Experience REQUIRED:
Five to seven years hospital/ healthcare business office or financial management experience.
One year supervisory experience.
Leadership experience in clinic operations.

Experience PREFERRED:
Knowledge of business office, patient billing, or collection/ reimbursement procedures in a healthcare setting.
Proficient in MS Office with emphasis in Excel, 10-key and math.

Education/training REQUIRED:
Bachelor’s degree in Business Administration, Finance, Healthcare Administration, Nursing or related field. A combination of education and experience may be considered in lieu of a degree.  ​

Education/training PREFERRED:
Master’s degree in Business Administration, Finance, Healthcare Administration, Nursing or related field.
Nursing or other clinical training a plus.

Independent action(s) required:
Assists Sr. Management in planning, directing and overall operations of assigned patient care area(s)
Maintains optimal communication and collaboration between clinic staff, physicians, administration and external customers to ensure service delivery that exceeds the needs and expectations of patients towards service excellence

Supervisory responsibilities (if applicable):
Direct supervision of all administrative support staff covering areas of responsibility.

Additional position requirements:
Some extended and weekend hours maybe required

Age Specific groups served: All

Physical Requirements (includes use of assistance devices as appropriate):
Activities: Prolonged sitting
Mental/Sensory: Strong recall, Reasoning, Problem solving, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change

 

 

 

 

Compensation Range

$68,660.80 - $106,433.60

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.


 

 

Days

EEO Employer/Disabled/Protected Veteran

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About VCU Health

Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all: • One college and four health sciences schools • An academic medical ce

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