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About this Patient Ambassador (Non-Exempt) role at Mercy

Mercy · Onsite · Mercy Hospital Northwest Arkansas

Find your calling at Mercy!

Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. The Patient Ambassador facilitates the delivery and recovery of patient meals to designated patient rooms or the nursing unit as directed. Assists with meal order entry via the CBORD software program while following dietary protocols and regulations for ordered diets. Assists with the inventory and stocking of supplies in patient support areas. Assists with make-ready responsibilities for patient meal supplies such as delivery carts and related tabletop items. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

MINIMUM REQUIRED
Experience:

Certifications: Food Handlers within 90 days of hire.

Other skills & knowledge:

Able to communicate effectively in English, both verbally and in writing.
Interest in learning new skills and growth of your role in the department.

PREFERRED
Education: High School Diploma or Equivalent.

Other skills & knowledge:
(skills, knowledge, abilities)
Additional languages preferred.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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About Mercy

Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and

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