Core Job Summary:

The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

Core Responsibilities:

•    Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
•    Contacts patients’ families or physicians’ offices to obtain missing insurance information.
•    Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
•    Collaborates with scheduling departments to identify add-on patients.
•    Obtains necessary authorizations, pre-certifications, and referrals.
•    Notifies patients of liabilities and collects funds.
•    Maintains appropriate records, files, and accurate documentation in the system of record.
•    Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

 High School diploma or equivalent

 Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes:

•    Knowledge of generally accepted accounting procedures and principles.
•    Skill in completing assignments accurately and with attention to detail.
•    Ability to process and handle confidential information with discretion.
•    Ability to work independently and/or in a collaborative environment.
•    Ability to communicate effectively in both oral and written form.

Any appropriate combination of relevant education, experience and/or certifications may be considered.