Meet the Team

Cisco Security is leading the evolution of enterprise cybersecurity, delivering best-in-class efficacy, seamless user experiences, and multi-architecture protection. As a partner-driven organization, the Americas Managed Service Provider (MSP) team is at the forefront of this mission, managing programs like Duo MSP and the Secure MSP Center. We utilize modern, consumption-based buying models to empower our partners to scale their recurring revenue businesses and protect millions of organizations worldwide.

Your Impact

As a Virtual Partner Account Manager, you serve as the primary driver for partner success from initial onboarding through account expansion. You will combine your sales expertise with operational rigor to expand Cisco’s MSP footprint. This role is perfect for a results-driven professional who thrives in a high-velocity environment and enjoys building strategic relationships that directly impact our partners’ growth and security posture.

Responsibilities

• Sell Program Value: Articulate the commercial and technical benefits of Cisco’s MSP programs (Duo, Secure MSP Center, MSLA) to partner executive and sales leadership.
• Partner Lifecycle Management: Manage end-to-end partner onboarding, provisioning, and enablement to ensure rapid time-to-first-transaction.
• Drive Growth: Proactively analyze consumption telemetry to identify and close upsell and cross-sell opportunities across our core security portfolios.
• Territory & Pipeline Governance: Maintain strict CRM discipline, manage high-volume account portfolios, and provide accurate monthly recurring revenue (MRR) forecasting.
• Cross-Functional Collaboration: Partner with Solutions Engineering, Distribution, and Marketing to execute targeted sales campaigns and co-selling initiatives.

Minimum Qualifications

• Must be authorized to work in the US without the support of sponsorship now/or in the future.
• 3+ years of successful SaaS or Technology sales experience with a consistent track record of quota achievement.
• Proven ability to manage high-volume account portfolios and execute outbound prospecting cadences.
• Strong understanding of indirect channel models, distribution, and MSP economic structures.
• Experience using CRM data and consumption telemetry to drive weekly and monthly sales commitments.
• Excellent communication skills with the ability to work effectively in a fully remote environment within the United States.

Preferred Qualifications

• Direct experience selling Managed Service Provider (MSP/MSSP) programs or consumption-based licensing.
• Working knowledge of cybersecurity architectures, including Identity/MFA, EDR, or Cloud Firewall.
• Proficiency in structured enterprise sales frameworks such as MEDDPICC or Command of the Message.
• Geographic preference for candidates residing in the US Midwest (Kansas, Missouri, Indiana, Ohio, or Kentucky).
• Bilingual proficiency in Spanish to support our diverse partner communities.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.