If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Professional 305

Pay Range: $27.16 - $40.72

Job Description

The Academic Coach applies the approved coaching model to coach in key skill areas that support student’s goal attainment in academics, career, and life. Student learning and development is the Academic Coach’s primary responsibly and focus. This position focuses on one or more core academic areas such as quantitative skills, effective writing, college success skills, and social and emotional skills that build resiliency in the student. Academic Coaches are responsive to learner needs and vary the type, length, method, and intensity of support to best match the learner’s strengths and goals. Using technology, Academic Coaches may interact with students in both group and one-on-one settings. They collaborate with instructional and program faculty serving the students in their courses to ensure continuity and quality of support.

 

Primary Responsibilities
Provides individual and group coaching assistance to students using the approved coaching framework, which includes study skills, college success strategies, and subject matter support.
Collaborates with faculty and staff to develop coaching support and programming that will promote successful outcomes for the students in a variety of courses.
Plans, designs, and conducts workshops and programming to provide additional academic coaching for students.
Applies a holistic, solutions-oriented coaching approach to help students identify what they want to achieve, define success measures, and develop the best path toward those goals.
Guides student-centric discussions that empower students to formulate individualized approaches and solutions to their unique academic challenges.
Helps students uncover the root cause of academic issues while providing tools and instruction to help students develop the necessary skills and habits for academic success
Guides students in developing, practicing, and mastering academic tools, skills, and habits that teach students to be accountable for their actions and results.
Researches and analyzes data related to coaching program use that is used to evaluate student outcomes.
Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.
Uses technology-based teaching and communication platforms to aid students in the development of competencies.
Documents and maintains records of coaching interactions with students.
Aide students with computer software associated with designated coursework.
Performs other job-related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Qualifications

Knowledge, Skills, and Abilities
In-depth knowledge and understanding of the approved coaching model.
Strong understanding, adherence, and promotion of the tenets of competency-based
Strong verbal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.
Possess a high level of self-awareness.
Well organized - conscientious and thorough with detail.
Demonstrated ability to customize coaching and tutoring sessions for learners with a variety of needs and educational backgrounds.
Ability to cultivate trust and safety and show genuine concern for the student’s welfare and future
Ability to self-manage own emotions and not be overpowered by student's emotions
Ability to be centered and present during coaching discussions.
Demonstrated technological competency: Proficiency in Microsoft Office (or similar) applications, virtual instructional platforms, and student management systems.

Minimum Qualifications

• Bachelor’s degree in Mathematics, English, Educational Studies, or a related field.
• At least two years of related experience in teaching, tutoring, academic coaching, or similar work supporting academic learning, study skills, and student success.
• Demonstrated ability to work effectively with students with diverse learning needs and backgrounds.
• Ability to work 20 hours per week during evenings and weekends, including weekday shifts after 5:00 PM local time, minimum four-hour shifts, and at least one four-hour weekend shift.
• The experience requirement may be waived for candidates or incumbents with an advanced degree.

Preferred Qualifications

• Master’s degree.
• Coaching certification.
• Mathematics background through education, teaching, tutoring, academic coaching, or other relevant experience.
• Experience working in a college-level academic coaching center.
• Experience supporting traditional and non-traditional college students, including students with disabilities.
• Experience with distance education and supporting students in online learning environments.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Part-time Regular Positions (classified as regular and working less than 30 standard weekly hours): This is a part-time, regular position (classified for less than 30 SWH) that is eligible for vision and mental healthcare; flexible spending account; voluntary life insurance; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and prorated paid holidays and accrued sick time.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.