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About this Paralegal role at U.S. Bank

U.S. Bank · Onsite · Chennai, India

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Job Description:

  • The team member is responsible for ensuring accounts impacted by bankruptcy are handled in strict compliance with applicable laws and regulations. This role involves reviewing and processing bankruptcy notifications, and updates, received from approved vendors or mail, coding accounts as bankrupt in the appropriate system of record, and excluding them from collection activities to prevent violations of the automatic stay.
  • The Associate researches and resolves match criteria exclusions, manages manual coding for exceptions, and monitors joint filings and community property cases. Additional duties include quality assurance reviews, maintaining accurate documentation, collaborating with attorneys and account holders, and supporting compliance through regular training and adherence to procedural controls.
  • The position covers a range of consumer and small business products, including credit cards, lines of credit, and installment loans.  Strong attention to detail, excellent Microsoft suite skills, ability to complete complex tasks with minimal oversight and critical thinking skills. 
  • Experienced paralegal responsible for legal research, preparation of legal documents, file management and other assigned or routine tasks. Works under direct supervision using established principles, practices and procedures.  Ability to determine and use appropriate internal and external resources.

    Role Responsibilities:
  • Proofs of Claim are legal documents submitted to bankruptcy courts to assert the bank’s claim for amounts owed. Filing must meet strict court deadlines (“Bar Dates”).
  • Not all accounts require a POC. Automated and manual reviews ensure only eligible, compliant claims are filed (e.g., not out-of-statute, not low-value, not fees/interest only).
  • Every POC undergoes multi-level review—first by the preparer, then by an approved designee, with checklists and system controls to ensure accuracy and compliance.
  • Claims are filed electronically (ECF/PACER) or manually, depending on court requirements. Special handling is required for certain jurisdictions and product types.
  • Claims can be amended or withdrawn for valid reasons (e.g., errors, payments, jurisdictional issues), but require management/designee approval.

    Competencies:
  • Bankruptcy Regulatory Compliance
  • Account Review and Judgment
  • Attention to Detail and Accuracy
  • Critical Thinking and Problem-Solving
  • Risk Identification and Mitigation
  • Quality Assurance and Control Execution
  • Independent Execution and Accountability
  • Documentation and Recordkeeping
  • Collaboration and Professional Communication
  • Adaptability and Continuous Learning

    Skills:
  • Bankruptcy account coding and collection exclusion, Bankruptcy notification review and processing.
  • Automatic stay compliance.
  • Match criteria research and exclusion resolution.
  • Manual coding and exception processing.
  • Joint filing and community property case management.
  • Quality assurance review and control validation.
  • Account documentation and audit-ready recordkeeping.
  • Microsoft 365 proficiency.
  • Complex task management and stakeholder communication

    Qualifications:

      Basic Qualifications  - Paralegal certification from an accredited program, or equivalent degree or experience   Preferred Skills/Experience  - Three to five years of relevant experience  - Strong analytical, organizational and communication skills  - Strong commitment to client service  - Ability to work independently  - Ability to organize and manage a large volume of detailed tasks.

    Years of Experience: 3+ Relevant years
    Shift timings : 6:30pm-3:30am IST

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

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About U.S. Bank

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

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