Job Description

A bit more about this role: 

Devoted Medical was founded on the belief that if we treat each patient like we would our loved ones, we can meaningfully improve healthcare experiences and outcomes for some of America’s most vulnerable patient populations. We help members navigate the healthcare system in a better and safer way. This means getting the right care at the right place at the right time. 

Our virtual Palliative Care program serves Devoted members with complex needs and life-limiting illness who otherwise would not have access to specialized palliative care. We pride ourselves on providing highly compassionate, patient-centered goals of care counseling, advanced care planning and symptom management for members projected to be in the final year of life.  We meet patients where they are and support them in defining quality of life, achieving meaningful goals, and transitioning to hospice care.  

Virtual, multi-state palliative care is a novel concept and we are looking for a highly motivated, innovative, experienced palliative care nurse to help build the foundation of our clinical team. 

Our ideal clinical guide is caring, compassionate, solution-oriented and enthusiastic about providing an outstanding experience for Devoted Health’s members. They have excellent clinical judgment and triage skills. They are ready to innovate, adaptable to a continuously evolving startup environment, and willing to start scrappy, working with the whole Devoted family to create a revolution in healthcare.

Responsibilities will include:

• Engage with patients telephonically and/or via video to provide home-based palliative care rooted in compassionate, evidence-based clinical practice

• Perform essential care coordination and case management tasks (e.g. following up on DME orders, collaborating with home health workers, communicating with PCP, etc.) 

• Participate in daily team huddles and weekly palliative rounds with interdisciplinary team

• Maintain patient panel; conduct routine check-ins based on risk stratification or change in health status; refer to palliative social worker and NP as needed

• Collaborate with other Devoted Medical teams as needed to provide the highest quality of integrated care for our shared patients

• Assist with triaging and responding to incoming calls from palliative patients 

• Support palliative education initiatives for Devoted Medical employees in collaboration with palliative teammates 

• Work closely with your palliative care teammates to support, care for and grow the program, patients, and each other

• This role will be require shift flexibility to cover member based in PST as needed

Required skills and experience:

• Unrestricted RN licensure, compact preferred.

• Ability to get licensed in additional states if requested within 90 days of hire date

• A minimum of 5 years of RN experience, with at least 2 years in hospice or palliative care

• CHPN® credential, or ability/ willingness to obtain within first six months of employment

• Willingness to flex between time zones

• Comfortable with technology and a fast-paced environment

• Self-starter with ability to succeed in a work-from-home environment 

• Strong interpersonal and communication skills

• Active Basic Life Support (BLS) certification

Preferred:

• ELNEC® or EPEC® training

• Bilingual in English and Creole, Spanish, or Vietnamese

• Prior ICU, oncology or geriatrics nursing experience

• Prior inpatient nursing experience

• Prior program development experience

Attributes to success:

• You have great clinical and non-clinical judgment.

• You are thorough and take the time to address the needs of your patients. 

• You are deeply empathetic and humanistic, and want to go the last mile for your patients.

• You are comfortable working with members over video and phone

• You can keep track of patients even if you don’t have scheduled visits with them, and follow up on their active issues.

• You enjoy a fast-paced, high-energy, organization. Agility and collaboration are key as we will change and improve quickly. 

• You are comfortable engaging and learning new technologies including electronic health records, operating systems and programs (Google Office, Slack). You thrive on knowing your work can help make these technologies better for you and your patients.

• You learn from every experience and are not afraid to fail - that's how you're wired.

• Finally and most importantly, you have a passion for making healthcare better for patients at end-of-life, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members.

Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. If you lack a specific credential for this position but believe that your strengths and life experiences will propel our mission, we would love to hear from you.

If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you! 

Devoted is an equal opportunity employer.  We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Salary Range:  $80,000 - $100,000 / year

#LI-Remote

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm. To continue building upon our mission, we want to bring together those who share our values, embrace change and advancement, and are enthusiastic about where we're going — all the while bringing their own unique qualities, experiences, and expertise, in hopes of further changing the healthcare experience.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.