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About this Operational Risk Manager role at GXBank

GXBank · Onsite · Singapore, Singapore

This is a Second Line of Defense role within the Risk department. Reporting to the Head of Operational Risk Management, you will oversee the implementation and governance of the Operational Risk Management (ORM) framework, aligning it with the bank’s digitization strategy and risk appetite.


Key Responsibilities

  • Framework & Governance: Maintain the ORM Framework and ensure policies are embedded across the bank’s control environments.
  • Stakeholder Collaboration: Partner with Tech, Risk, Product, and Compliance teams to build robust controls and clear accountability for new systems.
  • Regulatory Compliance: Monitor the Singapore regulatory landscape (MAS Notices 634, 626, 635, 658) to ensure adherence to banking standards.
  • Review & Challenge: Evaluate Ops Risk Events (OREs), Significant Operational Risk Events (SOREs), and product programs (BPPs).
  • Risk Monitoring: Oversee Risk and Control Self-Assessments (RCSA), monitor Risk Appetite (RA) thresholds, and manage the eGRC platform.
  • Specialized Testing: Conduct annual stress testing for ICAAP reporting and perform periodic sampled testing of manual processes.
  • Strategic Support: Support ESG initiatives and manage the bank’s Ops Risk Champion training program.

Requirements

  • Education: Bachelor’s degree or higher from a recognized university.
  • Experience: 5–8 years in Operational Risk, Internal Audit, or Compliance, preferably within retail banking.
  • Technical Skills: Deep appreciation for Generative AI (GenAI) to solve risk problems and experience using data analytics for risk assessments.
  • Expertise: Solid understanding of digital banking products, technology risk, and MAS regulations.
  • Soft Skills: Strong communication skills with the ability to navigate a fast-paced, "VUCA" startup environment
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About GXBank

GX Bank Berhad (GXBank) is Malaysia’s first digital bank that commenced operation on 1 September 2023. With a workforce of more than 95% Malaysians from both the finance and technology sectors, the bank aims to disrupt the current banking industry with customised innovative solutions that empower Malaysians to be financially resilient and support their financial goals. Powered by Grab, GXBank is a subsidiary of GXS Bank Pte. Ltd., – the digital bank joint venture between Grab Holdings Limited and Singapore Telecommunications Limited (Singtel) – and a consortium of other Malaysian investors, including Kuok Group.

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