About this On-Call Banquet Server role at Four Seasons
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.About the role
Four Seasons Hotel Houston is looking for On-Call Banquet Servers to set up buffets and food stations, and serve plated meals to guests, while also completing individual guest requests.
What you will do
Offer pre-determined menu selections to each table; maintain knowledge of each selection’s, origin, taste, and preparation method
Communicate guest orders including any special needs or requests to the Banquet Manager or kitchen
Check completed kitchen orders with the guest’s original order
Transport items to the guest table in a timely manner to ensure proper food quality.
Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order.
Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
Breakdown, clean and set-up of tables, buffets, and food stations.
What you bring
The ideal candidate will have a minimum of one year food service or related work
Ability to carry and balance a tray.
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Schedule & Hours:
This is an on-call position
On-Call servers must work no less than 9 shifts in a 90-day period.
On-Call servers must work 2 of 4 Holiday Brunches per year. 1 of either Easter or Mother’s Day. 1 of either Thanksgiving or Christmas.
On-Call servers will review the schedule email and reply, confirming the shifts that they are able or unable to work, no later than 24 hours after receipt of that email.
If the minimum requirement of shifts are not met, Four Seasons Hotel Houston may no longer schedule that colleague for shifts and has the right to terminate that colleague’s employment with 30 days written notice.
