Jobs › Companies › Good Sports, Inc. › Office & Team Operations Associate

About this Office & Team Operations Associate role at Good Sports, Inc.

Good Sports, Inc. · Hybrid · Braintree, Massachusetts, United States

The Opportunity

We're looking for someone at the beginning of their career who is hungry to prove themselves and who believes that hard work gets noticed.  Someone who raises their hand before being asked says yes with a smile, and treats no task as beneath them because they understand that's exactly how trust and opportunity get built. 

 

If you're a recent grad with more drive than resume, more curiosity than credentials, and you're ready to learn the stuff that makes an organization run, this position is your way in.

 

You might be asked to make the coffee, but you will also get exposure, learn how every department in a nonprofit operates, and build a reputation as the person people can count on.  

 

Key Responsibilities

Reception & Front Office

You're the face of Good Sports. You'll greet visitors, manage calls and emails, route mail and deliveries, coordinate meeting rooms and catering, manage supply ordering, and keep our space looking sharp.

Administration & General Operations Support

You’ll keep our office running smoothly:

  • Scheduling & events: Manage organizational calendar and scheduling; support catering and office events
  • Vendor coordination: Serve as the main contact for the landlord, housekeeping, office equipment, and office service providers
  • Administrative support: Handle filing, scanning, records maintenance, mail and deliveries, signatures, expense reports, and corporate card reconciliation
  • Facilities: Be the first point of contact for office issues; keep the space clean, stocked, and tech-ready
  • Onboarding: Run new hire logistics and help new teammates feel welcome
  • Cross-training: Learn a few essential basics of HR, Finance, and IT support functions to provide backup when needed

 

Development Support

General administrative support including CRM data entry, donor acknowledgment letters and tax receipting, donor appeal mailing support, report and presentation support, research and data collection, and all other duties as may be assigned from time to time based on the needs of the business.

Program Support

General administrative support including CRM data entry, S/H and admin invoice collection, report and presentation support, research and data collection, and all other duties as may be assigned from time to time based on the needs of the business.

Other

·       All other duties as may be assigned within reasonable scope

·       Travel as necessary based on the needs of the business

·       May require occasional extended hours and while rare, weekends

·       This job description is subject to change based on the needs of the business

Requirements

·       Enthusiasm. You say yes first and figure out the how second. Nothing is “not your job”.

·       Comfort with ambiguity. Your day will look different every day, and you'll work with every single person on this team. If you need a fixed routine, this isn't it. If you thrive on variety, this is exactly it.

·       A fast learner, not a finished product. You'll pick up Microsoft Office (Outlook, Teams, SharePoint, Word, Excel, PowerPoint), our CRM (Odoo), and become the go-to for conference room tech. Comfort with Adobe and Claude AI is a plus, but we're hiring for trainability, not a checklist.

·       Discretion. You'll see financial and donor information. We need to trust you with it from day one.

·       The ability to juggle without dropping the ball, or the smile. You'll triage requests from multiple people at once. If that sounds stressful rather than energizing, this isn't your role.

·       A “no task too small” mindset. Not everything is urgent, but everything matters to someone. You take direction, and you follow through, every time.

·       Willingness to be onsite. This is an in-person role Tuesday–Thursday and remote Monday and Friday.  You may be occasionally be required to be onsite on a Monday or Friday to support special events or meetings.

·       Genuine warmth. You'll represent our mission to donors, partners, and visitors, and project positive energy even on hard days. You take feedback well, and you'll manage up, down, and across the org.

·       Tech Savvy. Intermediate proficiency with common workplace tools such as Outlook Email, Teams, Microsoft Office, and other collaboration platforms and software. 

Benefits

·       Reporting: The Associate will report to the Vice President, Administration

·       Location: Hybrid in Braintree, MA (T–Th required to be onsite/M and F remote)

·       Status: Full-time, Exempt

·       Salary: $55,000–$62,000/year (based on experience)

How to Apply: When submitting your resume, please save your resume as LastName_FirstName_Resume.pdf. Cover letters are not required, but answering the application questions is. Incomplete applications will not be considered. We will contact you by email if we are interested in learning more. Please do not email or call to inquire about the status of your application.

Good Sports is an equal opportunity employer and encourages applications from all qualified individuals of every race, color, religion, sexual orientation, gender identification or expression, ethnic or national origin, age, disability, veteran status, marital status, or any other factor unrelated to job requirements or job status.

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About Good Sports, Inc.

Good Sports drives equitable access in youth sports and physical activity, by supporting children in high-need communities, to achieve their greatest potential, on the field and in life. Since 2003, Good Sports has provided donated over $100 million worth of equipment impacting over 10 million kids.

Good Sports has also been awarded a coveted 4-star rating from Charity Navigator, the nation’s largest charity evaluator for sound fiscal management, transparency and accountability; is a Better Business Bureau Wise Giving Alliance accredited charity; and is listed on Social Impact Exchange’s S&I 100, an index of top American nonprofits creating meaningful social impact.

When you join Good Sports, you will find a rewarding, supportive and results-oriented environment. We are driven by our mission and motivated by the impact we are achieving.

At Good Sports, we are grounded by our Core Values and Winning Behaviors of Accountability, Inclusive Leadership, Results, Be A Good Sport, Pioneer, and Mastery. Together as employer and employees, we are committed to creating a culture of inclusion and belonging that celebrates all the ways in which people differ, and that promotes equity and belonging long-term for our teammates and the communities that we serve. We trust each other to stay committed to the work, while creating a welcoming space to engage together on both a professional and personal level.

Diversity, Equity & Inclusion, Good Sports Leadership Statement: We believe that a diverse workforce is essential to spark innovation, improve performance and foster an environment of authenticity and teamwork. In so doing, we are committed to creating an equitable and inclusive culture, implementing an inclusive performance management process, building a diverse team and board, and supporting equal access to sports throughout our community.

See all jobs at Good Sports, Inc. →

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