About this Office Assistant and Scheduler role at PACS
🌟 Join the Award-Winning Team at Anchor Post Acute! 🌟
📍 Anchor Post Acute is a beautiful 120-bed skilled nursing & rehab facility conveniently located behind Aiken Mall in Aiken, SC. We're proud to have been recognized as Aiken's Choice Award Winner for Top Skilled Nursing Facility! 🏆💙
Do you have a passion for caring for others? ❤️ Are you looking for a workplace where you can truly make a difference every day? At Anchor Post Acute, we cherish the relationships we build with our residents, families, coworkers, and community. We believe in creating a warm, supportive environment where everyone feels at home. 🏡✨
🌟 Now Hiring: Office Assistant & Scheduler 🌟
Are you highly organized, dependable, and great at keeping things running smoothly? Do you enjoy coordinating schedules, helping others, and being the go-to person who keeps an office organized and on track? We’re looking for an Office Assistant & Scheduler to join our team!
This position plays an important role in supporting nursing operations, coordinating resident transportation, and providing administrative assistance to our facility. The ideal candidate is detail-oriented, professional, and comfortable managing multiple responsibilities in a fast-paced healthcare environment.
🗓️ What You'll Do:
📋 Nursing Schedule Management
- Manage and maintain the nursing department's staffing schedule to ensure appropriate coverage.
- Coordinate scheduling changes, call-outs, and staffing adjustments as needed.
- Communicate with nursing leadership and staff regarding scheduling needs and coverage.
- Provide after-hours on-call support for nursing scheduling Monday through Thursday and every other weekend (EOW).
- Assist with maintaining accurate scheduling records and identifying potential staffing gaps.
🚐 Resident Transportation Coordination
- Schedule transportation for resident medical appointments and other approved trips.
- Coordinate appointment times, transportation arrangements, and scheduling details with the appropriate departments and outside providers.
- Communicate changes or updates to ensure transportation needs are addressed.
- Please note: This is a scheduling and coordination position. Driving residents is not a job responsibility.
☎️ Administrative Office Support
- Serve as the receptionist for the administrative office suite.
- Greet visitors, answer incoming calls, direct inquiries, and provide professional customer service.
- Assist with general office duties, correspondence, filing, and maintaining organized records.
- Support the administrative team with daily operational needs.
💵 Payment Processing
- Accept payments from residents, families, and other appropriate parties.
- Provide receipts and ensure payments are documented accurately.
- Maintain organized payment records and follow established procedures for handling funds.
✅ What We're Looking For
- Previous experience in office administration, scheduling, staffing coordination, or a business office role preferred.
- Healthcare or skilled nursing facility experience is a plus.
- Strong organizational skills and exceptional attention to detail.
- Excellent communication and customer service skills.
- Ability to manage multiple priorities and meet deadlines in a busy environment.
- Professional, dependable, and able to handle confidential information appropriately.
- Comfortable using computers, email, spreadsheets, and scheduling systems.
- Ability to exercise sound judgment, solve problems, and work independently.
- Willingness to fulfill the required after-hours on-call responsibilities.
💰 Compensation
- Annual Salary: Starting at $45,000
- Full-time position
- Opportunity to play a key role in supporting facility operations and resident care.
❤️ Why Join Our Team?
You'll be an important part of the team that keeps our facility operating smoothly! From ensuring nursing schedules are covered to coordinating resident appointments and supporting our administrative office, your work will make a meaningful difference every day.
If you're organized, proactive, and ready to take ownership of an important operational role, we'd love to hear from you!
📩 Apply today and become a valued member of our team!
General Purpose
The primary purpose of your job position is to maintain administrative activities in accordance with current applicable federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by your supervisor, to assure that proper administrative procedures are maintained at all times.
Essential Duties
• Receive and follow schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Assist in organizing, planning and directing the administrative activities in accordance with established policies and procedures.
• Maintain minutes of meetings. File as necessary.
• Serves as a key representative of the community and makes an active contribution towards community relations, public regard and overall awareness of the community
• Supports the Administrator, DON & Business Office Manager in administration tasks.
• Performs clerical, accounting functions such as cash receipts and ancillary data.
• May assist with HR and payroll duties.
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility.
• Assist in recording all incidents/accidents. File in accordance with established policies and procedures.
• Assist in administrative studies and projects as assigned or that may become necessary.
• Ensure that administrative personnel follow established ergonomics policies and procedures governing lifting techniques, repetitive tasks, and the use of safety equipment and supplies to prevent work-related injuries and illnesses.
• Ensure that an adequate supply of office supplies and equipment are on hand to meet the day-to-day operational needs of the facility.
• Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
Supervisory Requirements
This position has no supervisor responsibilities
Qualification
Education and/or Experience
Must possess, as a minimum, a high school diploma or GED. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
To perform this job successfully, an individual must have knowledge in clerical functions and computer literacy. Proficiency in Excel is preferred Must be able to type a minimum of 40 words per minute and use a 10-key calculator. Must have knowledge of office machines and equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.
Additional Information
Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.