About this Office Administrator role at Aprio
Aprio · Onsite · Charlotte, NC
Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Job Summary
Aprio is seeking an Office Administrator to serve as the welcoming face and operational hub of the local office. In this role, you will play a critical part in ensuring the smooth execution of day-to-day operations by managing front desk activities, supporting tax professionals, and delivering an exceptional experience to both clients and internal team members. You will bring strong organizational skills, sound judgment, and a client-first mindset to a fast-paced, detail-driven environment.
What You'll Gain / Impact
Key Responsibilities
Greet clients and visitors in a friendly and professional manner and maintain a welcoming, organized reception area
Answer and direct incoming phone calls, taking messages and routing calls as necessary
Schedule and manage client appointments and meetings for tax professionals
Assist clients with inquiries and ensure confidentiality and discretion when handling sensitive information
Sort and distribute mail, faxes, and other correspondence
Maintain and organize electronic and paper filing systems for client records and office documents
Accurately enter client information into databases and assist in preparing and processing tax-related documents and forms
Monitor and order office supplies to maintain appropriate inventory levels; report maintenance issues to appropriate personnel
Support office event planning and coordination, including scheduling, catering, and supply ordering in alignment with firmwide guidelines
Collaborate with tax professionals and support staff to communicate client appointments and facilitate efficient office operations
Candidate Qualifications
High school diploma or equivalent; additional education or certification in office administration is a plus\Previous experience in a receptionist or administrative role preferred
Proficiency in Microsoft Office Suite; familiarity with tax software is beneficial
Excellent verbal and written communication and interpersonal skills
Strong organizational skills with keen attention to detail
Demonstrated ability to handle confidential information with discretion and integrity
Effective time management skills with the ability to prioritize tasks and meet deadlines
Leadership Skills
Technical Skills
Why work for Aprio:
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
Perks/Benefits we offer for full-time team members:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave – coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
What’s in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.
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