About this Ocean Product Manager role at UPS
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Job Description:
POSITION SUMMARY
Lead the development and execution of the Ocean Freight product strategy for India, driving profitable growth through carrier negotiations, liner contract management, global RFQ support, Project Cargo development, and disciplined KPI management. The role partners with Sales, Operations, Pricing, Procurement, Finance, and regional and global product teams to deliver competitive, reliable, and customer-focused solutions.
KEY RESPONSIBILITIES
• Develop and execute a clear Ocean Freight growth strategy for India, aligned with regional and global priorities.
• Drive sustainable growth in revenue, volume, gross profit, market share, and priority trade lanes.
• Lead negotiations with shipping lines to secure competitive rates, capacity, free time, service commitments, and commercial terms.
• Build and maintain strategic relationships with key shipping lines and Ocean service providers.
• Manage the full lifecycle of liner contracts, including negotiation, implementation, utilisation, performance review, compliance, and renewal.
• Lead Ocean Freight inputs for global, regional, and country RFQs, ensuring competitive, profitable, and operationally feasible solutions.
• Partner with Sales and internal stakeholders on customer presentations, commercial negotiations, and implementation of awarded business.
• Develop and execute a structured growth plan for Project Cargo, including breakbulk, out-of-gauge, heavy-lift, charter, and complex movements.
• Monitor market developments, freight rates, capacity, surcharges, carrier performance, and competitor activity.
• Resolve carrier-related commercial, capacity, service-quality, and operational issues with relevant teams.
• Ensure solutions comply with applicable regulations, contractual requirements, and UPS policies.
• Provide product expertise, market intelligence, and commercial guidance across country, regional, and global teams.
PERFORMANCE MEASURES
• Revenue, volume, gross profit, and profitability
• RFQ success and conversion rates
• Liner contract utilisation
• Carrier allocation and capacity fulfilment
• Schedule reliability and service quality
• Project Cargo pipeline and conversion
• Claims, exceptions, and customer satisfaction
CANDIDATE PROFILE
• Bachelor’s degree in Logistics, Supply Chain, International Trade, Business, or a related discipline.
• Strong Ocean Freight, freight forwarding, carrier procurement, trade management, or product management experience.
• Proven shipping-line negotiation and liner contract-management capability.
• Sound knowledge of pricing, capacity, trade lanes, surcharges, and market dynamics.
• Experience supporting global or regional RFQs and developing commercially competitive solutions.
• Project Cargo exposure is preferred.
• Strong commercial, analytical, negotiation, communication, and stakeholder-management skills.
• Ability to collaborate effectively across country, regional, and global teams.
Employee Type:
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