Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

Work Shift:

Seeking candidate fluent in Spanish

Primary Function/General Purpose of Position

The RN Navigator provides essential support to patients by guiding them through the healthcare system, ensuring they have access to necessary resources, and helping them manage all aspects of their care journey. This role involves assisting patients in understanding their medical condition(s) and treatment plans, including assisting patients with scheduling, overcoming logistical barriers, and connecting them with community resources to ensure a smooth and supportive healthcare experience. Navigators may work in a specific specialty area (ex: oncology, women’s/breast health, cardiology, neuro, etc.) based on organizational/patient needs and clinical background, to provide focused patient navigation support.

Essential Job Functions

• Guides patients in understanding their diagnoses, treatment options, and the healthcare process, including developing patient education programs and tools.
• Serves as the essential link for communication and assessment between patients and all care providers.
• Coordinates and advocates for care across multidisciplinary teams, ensuring that all medical, social, and psychological needs are addressed. This may involve scheduling multidisciplinary planning conferences, developing concise patient summaries for use by the care team, and documenting recommendations using standardized protocols in accordance with nationally recognized care guidelines.
• Monitors patient progress and communicates with the care team to adjust treatment plans as necessary.
• Facilitates appointments for consultations and support services within established service standards, including social workers, dietitians, physicians, etc.
• Participates in patient education programs, community outreach, and quality improvement initiatives.
• Tracks patient outcomes, ensuring findings are communicated to patient/providers. May also prepare reports to support quality initiatives and programs.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• Licensed Registered Nurse in state of practice (required)
• BLS Basic Life Support – American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care at BSMH; required at hire for RSFH)
• Oncology Nurse Navigator – Certified Generalist (ONN-CG) – Academy of Oncology Nurse & Patient Navigators (preferred, if placed in Oncology department) 
• Breast Health Clinical Navigator (BHCN) – National Consortium of Breast Centers (NCBC) (preferred, if placed in Mammography department)

Education

• Bachelor’s degree in nursing (preferred)

Work Experience

• 3 years of direct patient care experience as an RN (required) 
• Experience with discharge planning or utilization review (preferred) 

Training

• N/A

Language

• N/A

Physical Requirements

Physical Demands

Frequency                                              0%                  1-33%                 34-66%                 67-100%

Lifting/ Carrying (0-50 lbs.)                                             X                                                                      

Lifting/ Carrying (50-100 lbs.)                                        X                                                                      

Push/ Pull (0-50 lbs.)                                                       X                                                                       

Push/ Pull (50-100 lbs.)                                                   X                                                                       

Stoop, Kneel                                                                      X                                                                      

Crawling                                                                             X                                                                      

Climbing                                                                             X                                                                      

Balance                                                                                 X                                                                    

Bending                                                                                                               X                                     

Work Position

Frequency                                               0%                  1-33%                 34-66%                 67-100%

Sitting                                                                                                                                                  X      

Walking                                                                                                                X                                     

Standing                                                                                                              X                                      

Additional Physical Requirements/Hazards

Physical Requirements

   X      Manual dexterity (eye/hand coordination)

   X      Perform shift work

         Maneuver weight of patients

   X      Hear alarms/telephone/audio recordings

         Reach above shoulder

   X      Repetitive arm/hand movements

   X      Finger Dexterity

         Color Vision

         Acuity – far

   X      Acuity – near

____ Not applicable to this position                                                                             

Hazards

         Depth perception

         Use of Latex products

         Exposure to toxic/caustic/chemicals/detergents

         Exposure to moving mechanical parts

         Exposure to dust/fumes

         Exposure to potential electrical shock

         Exposure to x ray/electromagnetic energy

   X      Exposure to high pitched noises

         Gaseous risk exposure

         Other:                              

____ Not applicable to this position                                                                             

Skills

Hard/Tech/Clinical Skills:

• Discharge planning
• Patient Advocacy
• Flexible
• Analyzing data or information
• Reimbursement methodologies
• Staffing workflow and bed allocation
• Clinical knowledge
• Tracking
• Working knowledge of local and state resources
• Knowledge of government and non-government payor practices, regulations, standards and reimbursement

Soft/Interpersonal Skills:

• Knowledge Sharing
• Attention to detail
• Critical thinking
• Communication with family members
• Conflict resolution
• Proactive
• Problem Solving
• Active listening
• Relationship building
• Effective problem solving
• Teamwork
• Facilitation

Roper St. Francis Healthcare is an equal opportunity employer. 

As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, and short- and long-term disability

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].