Nurse Manager, ICU and IMCU

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked among the top in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The Nurse Manager is a Registered Nurse who is empowered to ensure the delivery of personalized, comprehensive care to patients admitted to the designated inpatient unit. Responsibilities include 24-hour accountability, direct supervision of licensed and unlicensed staff and direct interaction with patients, their caregivers and families as it pertains to their experiences in dealing with unit staff. Coordinates with other disciplines in the daily management of inpatient departments. Assists in developing philosophy, goals and objectives for the unit that meet clinical and regulatory requirements.

The successful candidate:

• Provide 24/7 leadership and operational oversight for assigned patient care units to include IMCU and ICU.
• Partner with physicians, nursing staff, and interdisciplinary teams to ensure safe, comprehensive, patient-centered oncology care.
• Develop and implement strategies, workflows, and standards to improve quality, efficiency, staff performance, and patient satisfaction.
• Manage staffing, scheduling, assignments, coverage, and resources based on patient volume and clinical needs.
• Serve as a clinical resource and oncology nursing expert for staff, patients, caregivers, and interdisciplinary teams.
• Ensure compliance with regulatory requirements and Oncology Nursing Society standards of practice.
• Lead quality and performance improvement initiatives, including unit goals, strategic plans, KPIs, and patient satisfaction measures.
• Monitor patient care outcomes, address care concerns and variances, and collaborate with Patient Relations and appropriate leadership.
• Provide direct patient care when needed and advocate for safe, competent, high-quality nursing care.
• Support budget management and cost-effective delivery of care while maintaining quality standards.
• Supervise unit personnel, including hiring, training, coaching, performance management, counseling, and disciplinary actions.
• Promote staff development through continuing education, leadership training, and clinical education.
• Represent staff and departmental needs to administration while fostering a collaborative and supportive work environment.
• Demonstrate flexibility and leadership in responding to changing patient volumes, staffing needs, and operational priorities.

Qualifications

Your qualifications should include:

• Education: Bachelor of Science in Nursing (BSN) from an accredited program required
• Management Experience: 1–3 years of leadership/management experience in ICU, IMCU, Med/Surg, or Hematology
• Licensure: Active Georgia RN license required
• Required Certifications/Training: ACLS (AHA required within 30 days of hire), BLS (AHA required within 30 days of hire), Tablo training within 120 days of hire and ONS Chemotherapy Certification within 90 days of hire
• Preferred Education: Master’s degree or higher
• Preferred Training: HSCT and/or CAR-T
• Preferred Certifications: CCRN, Med-Surg certification, or OCN
• Preferred Clinical Experience: More than 1 year of ICU, IMCU, or Oncology experience

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.

This position is eligible for an annual incentive bonus.

Please note: City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails or interviews.

• Apply only through our official website or trusted partner platforms.
• City of Hope will never request payment or fees at any stage of the hiring process.
• We will not request sensitive personal or financial information prior to the acceptance of a formal offer.
• All communications will come from official @coh.org email addresses.
• Interviews are conducted only through approved, professional channels.
• Be cautious of unsolicited communications, urgent requests or opportunities that seem inconsistent with standard hiring practices.
• If you receive any suspicious communication, please report it to careers@coh.org.