About this Night Auditor role at Sonesta
We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
We are looking for a dependable and detail-oriented Night Auditor to join our front office team! In this overnight role, you will be responsible for balancing daily financial transactions, preparing reports, and assisting guests with late-night check-in and check-out needs. This is a great opportunity for someone with strong attention to detail, excellent communication skills, and a passion for hospitality. If that is you, we’d love to hear from you!
What you’ll be doing
- Perform nightly audits, balance transactions, and reconcile cashier reports.
- Run reports and post charges using PMS and POS systems.
- Manage late-night check-ins, check-outs, and guest inquiries.
- Provide prompt, professional guest service, and resolve issues.
- Support front desk and PBX operations as needed.
- Prepare daily reports for housekeeping, sales, and management.
- Follow hotel policies and deliver service aligned with the GUEST model.
- Assist other departments to support smooth hotel operations.
The essentials
- High school diploma or GED required
- Prior hotel or customer service experience preferred
- Basic math and computer skills; familiarity with PMS/OPERA a plus
- Strong communication and problem-solving abilities
- Professional appearance and guest-focused attitude
- Able to work overnight shifts, including weekends and holidays
- Physically able to stand for long periods and lift up to 50 lbs.
Anticipated Pay Range & Additional Job Information
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Paid Parental Leave
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Educational Assistance
- Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
- Additional Perks & Employee Discounts
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
