About this Night Auditor role at Pyramid Global Hospitality
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
The Flamingo Resort & Spa is a mid-century marvel in The Valley of the Moon. The buildings, rendered with natural materials and iconic angular silhouettes, are the work of master architect Homer A. Rissman. Set on a 10-acre campus, it is an incomparable property for both its city access and sense of complete retreat.What you will have an opportunity to do:
The Night Auditor is responsible for overseeing the overnight front desk operations, ensuring the accuracy of hotel accounting and financial reporting, and providing exceptional guest service. This position requires a high level of attention to detail, professionalism, and the ability to work independently during overnight hours.
Key Responsibilities:
- Perform nightly audit of hotel revenues and ensure daily financial transactions are accurately recorded.
- Balance and reconcile all front office postings and accounts.
- Prepare daily reports for management, including occupancy, revenue, and audit summaries.
- Process end-of-day procedures including system rollovers, backup reports, and database maintenance.
- Provide front desk support during overnight hours: check-in/check-out, answering phones, handling guest requests and complaints.
- Ensure security of the hotel premises during night hours, including monitoring cameras and securing entrances/exits as required.
- Follow all company and safety policies and procedures.
- Report any suspicious activity, incidents, or maintenance issues to management.
- Maintain a clean, organized, and professional front desk and lobby area.
What are we looking for?
Qualifications:
- High school diploma or equivalent; some college coursework in accounting or hospitality is a plus.
- Previous front desk or night audit experience preferred.
- Familiarity with hotel property management systems (PMS); Opera, OnQ, or similar is a plus.
- Strong math and analytical skills.
- Ability to work independently with minimal supervision.
- Excellent communication and customer service skills.
- Ability to remain awake and alert throughout the night shift.
- Availability to work overnight shifts, weekends, and holidays.
- Standing for extended periods.
- Occasional lifting of items up to 25 lbs (luggage, supplies, etc.).
Compensation:
$20.00-
$24.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
