The Program Manager supports the missions of NH Listens and the Center for Engaged Communities by helping design, support, and co-lead community engagement projects and facilitation efforts across New Hampshire. Reporting to the Director of the Center for Engaged Communities, and working closely with the Assistant Director, the Program Manager is part of a highly team-oriented leadership structure. Program Managers work in close collaboration with other NH Listens staff to develop, implement, and evaluate multiple grant funded projects to support our extensive community and school engagement and policy initiatives. Expertise in community development, multiculturalism, education, civic health and excellent interpersonal skills are needed to provide a broad range of services, educational programs and special research and development activities in line with our mission to help New Hampshire residents talk, listen, and act together so communities can work for everyone. This is a highly relational and traveling position.

Duties/Responsibilities

 Program Management  

• Be responsible for the planning, development, design, scheduling, implementation, and evaluation of short- and long-term community development initiatives to achieve project objectives.  

• Conduct literature reviews and research relevant to the projects.  

• Identify and conduct outreach to a variety of community and school populations as appropriate for the project, including expertise with culturally, linguistically, and ethnically diverse communities.  

• Hire, train, and supervise additional authorized professional and clerical staff needed to implement the projects.  

• Prepare, publish and disseminate reports, grant proposals, and other written materials on results and conclusions of the project and other relevant topics.  

• Coordinate activities with other field practitioners and project staff members to develop new methods and techniques in the area of specialization.  

• Establish contacts and provide liaison with business organizations, school officials, community members and local, state and federal agencies related to the project.  

• Develop collaborative approaches (e.g., collective impact or collective sense making) and lead multi-identity and perspective teams and coalitions.  

• Is eager to work with New Hampshire communities and local leaders in all their diversity and complexity.,  

Administrative 

• Design data-gathering instruments and apply appropriate methodologies to record, analyze and classify data.  

• Negotiate contracts and administer grant resources according to appropriate agency and university regulations, including preparation of required reports, and summaries as well as proposals for continued funding.  

• Work with the Carsey School of Public Policy and NH Listens faculty and staff to secure salary offset.,  

Client Coaching, Development, and Instruction 

• Provide statewide leadership and specific counseling and coaching services related to equity, conflict, and engagement and coordinate provision of technical assistance to individuals and organizations related to each project.  
• Conduct seminars and workshops to disseminate information and introduce methods to students, staff, faculty, and New Hampshire residents in a variety of sectors and professions.  
• Provide training and technical support to build community, school, and leader capacity in social equity, engagement, and community development.  
• Maintain close relationships with multiple clients and community stakeholders throughout project.

UNH Program Development and Student Support 

• Build and manage UNH undergraduate programming related to dialogue, controversial issues, and campus community development.  
• Build and manage pathways for UNH students to participate in applied community-based learning experiences.  
• With UNH faculty and engagement specialists, teach undergraduate and graduate level courses on principles and practices of equity and engagement.  
• Support graduate students and program development for Carsey School of Public Policy Academic Programs.,  

Supervision 

• Support and supervise UNH graduate and undergraduate students in participating in and conducting course-specific and capstone research on projects in local communities and schools in New Hampshire.  
• Hire, train and supervise student work study, students and project interns.  
• Supervise NH Listens Fellows, Facilitators, Volunteers and Peers on Project Teams.  
• Consult with Director on disciplinary actions and salary determinations.  

Requirements:

• Ability to design, conduct, and evaluate independent research and unique community development projects.
• Significant experience working with large and small groups, facilitating groups and leading group learning and planning.
• Experience working with community-based volunteers.
• Experience authoring and managing grants.
• Proficiency with quantitative and qualitative data collection and analysis

Applicant Instructions:

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/Cover Letter section of your application:

• Resume/CV
• Cover Letter

Applications that are missing any of the required items may not move forward for consideration.  Additional uploaded documents not requested in the position announcement will not be reviewed.

Please be advised that this position is supported by external sponsor funding. As such, continued employment in this role is contingent upon the availability of those external funds. If, for any reason, the sponsor funding is reduced or discontinued, employment may be subject to modification or termination in accordance with applicable policies and procedures. 

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Compensation Pay Range:

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

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