About this NextGen Enterprise System Administrator role at Assembly Health
Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.
NextGen System Administrator
The Senior NextGen Enterprise Systems Administrator is a key technical resource within Assembly Health's Physician RCM division. This role is responsible for leading end-to-end NextGen Enterprise implementations for new clients, ensuring systems are configured, optimized, and fully operational to support revenue cycle performance. The ideal candidate brings deep hands-on experience with NextGen Enterprise and a strong understanding of physician practice workflows and RCM operations.
KEY RESPONSIBILITIES
Implementation & Onboarding
- Lead full-cycle NextGen Enterprise implementations for new Physician RCM clients, from discovery through go-live and post-live stabilization.
- Conduct workflow assessments and translate client-specific requirements into system configuration plans.
- Coordinate with internal teams, client stakeholders, and NextGen support resources to ensure implementation milestones are met on time.
NextGen Enterprise PM System Administration
- Practice, enterprise and location configuration
- Provider, facility, payer and insurance setup
- User/security/role administration
- Work queues and operational configuration
- Claim, charge, payment and adjustment workflows
- ERA/835 and claim/837 processing
- Statement and patient-billing configuration
- Rules, edits and claim-scrubbing configuration
- Test vs. Production environment management
- Identify and resolve configuration gaps that may impact billing efficiency, coding accuracy, or collections performance.
Training & Client Support
- Develop and deliver end-user training programs tailored to each client's staff and workflow.
- Serve as a subject matter expert for NextGen-related questions during and after implementation.
- Provide Tier 2/3 application support for existing clients as needed, troubleshooting system issues and recommending solutions.
Process Improvement & Documentation
- Maintain detailed implementation documentation including configuration guides, data mapping specs, and go-live checklists.
- Contribute to internal best practice standards for NextGen implementations across the Physician RCM division.
- Collaborate with RCM leadership to identify opportunities where system enhancements can improve revenue cycle outcomes.
QUALIFICATIONS
Required
- 6+ years of hands-on experience with NextGen Enterprise, including implementation, configuration, and support.
- Deep expertise in NextGen modules: Practice Management, EHR, billing/claims, scheduling, and reporting.
- Strong working knowledge of physician RCM workflows including charge capture, claims submission, ERA/EOB processing, and denial management.
- Experience with data mapping, batch processing, EDI setup, and clearinghouse integrations within NextGen.
- Proven ability to manage multiple client implementations simultaneously in a remote environment.
- Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.
The Ideal Candidate Will Have Knowledge Of:
- Professional claims lifecycle
- 837/835 transactions
- Eligibility 270/271
- Claim status 276/277
- Denials and rejection workflows
- Primary/secondary/COB processing
- Payer configuration and routing
- Medicare/Medicaid/commercial payer concepts
- CPT/HCPCS, ICD-10, modifiers and POS familiarity
- ERA/EOB/payment posting concepts
WHAT WE OFFER
- Competitive base salary commensurate with experience.
- Comprehensive benefits package including medical, dental, vision, and 401(k).
- 100% remote work environment with a collaborative, mission-driven team.
- Exposure to diverse healthcare client environments and complex RCM challenges.
- Opportunity to shape implementation standards within a growing RCM organization.
Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected salary range for this position reflects these considerations and may vary accordingly. In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs. We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more.
All official recruitment communications from Assembly Health will originate from an @assembly.health email address. Candidates are encouraged to carefully verify sender domains and remain vigilant against potential impersonation attempts. Communications from any other domain should be considered unauthorized.
