About this New Business Consultant role at Acquire BPO
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.
If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
Advance Your Career - Join us today and be part of a team where your work makes an impact!
WHY JOIN THE A-TEAM? Come for a career, stay for the fun!
Here’s what’s waiting for you:
- HMO coverage for you and your family
- Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)
- Recognition through our Value Awards — we celebrate your wins
- Real career growth with internal promotions
- Meaningful work with talented and supportive teams
Your future matters:
- 900 internal promotions every year
- 2,700+ leadership training courses
Extra rewards along the way:
- 14th Month Pay for employees who complete 5 years with us
- Generous referral incentives of up to ₱42,000 depending on the role
Enjoy work-life balance:
- 12 Vacation Leaves*
- 12 Sick Leaves*
- 1 Birthday Leave*
A SNAPSHOT OF YOUR ROLE
Role Title: New Business Consultant
Your Role Purpose & Objective
With a clear mission, recently renewed strategy and sense of urgency to be the first to dominate our space, Builderscrack is a company growing fast and going places and we need great people to help us get there!
Your role purpose is to enable effortless home improvement through supporting tradies to build and expand their businesses by accessing new clients and leveraging Builderscrack digital marketing tools.
Your role is to follow up on inbound enquiries that come from tradies that request or require more information about joining the Builderscrack platform, communicate the key benefits of the web based advertising new customers will receive as a valued partner of Builderscrack. You will also onboard new customers to the platform, explaining key concepts and setting them up for success.
You know you are successful when you are converting a high volume of customers, meeting and exceeding targets and KPIs, and you’re able to use your knowledge of the Builderscrack product to leverage higher sales conversion rates and revenue.
How you will add value
● Meeting and exceeding daily, weekly and monthly KPI’s and sales targets (essential) ● Making a high volume of outbound / inbound phone calls, typically 60-80 phone calls a day (essential)
● Onboarding tradies to the platform, assisting them in creating or improving their accounts so they can be successful
Builderscrack.co.nz
● Explaining the key benefits and ROI of Builderscrack to potential clients
● Handling customers objections (as required)
● Closing the sale and signing up new members
● Developing and maintaining accurate product knowledge
● Liaising with relevant internal departments to ensure that client’s needs are met ● Effective note taking on all client interactions and input into CRM system
Competency Level
Functional Competencies
● The Sales Experience: Proactively maintains sales pipeline, driving personal sales to meet targets
● The Service Experience: Speaks with genuine enthusiasm and confidence about the Builderscrack brand and product, following the script and adding value to help close sales ● Account Management: Identify, assist, re-engage and support key customers in using the plaform and securing work.
● Sales Management Operations: Follows sales touchpoint process, adhering to QA process as required
● Sales Drive: Motivated to achieve sales goals and targets
● Sales Resilience: Remains focussed on work when under pressure, showing an optimistic approach to work
Behavioural Competencies
● Communication: Speaks clearly and audibly, checking for understanding
● Relationship Building: Connects and develops rapport with others to build and maintain good working relationships
● Planning / Organising: Plans and prioritises own tasks and activities to meet targets
● Commercial Acumen: Understands how Builderscrack operates and makes money
Your Experience
● Experience in a phone based role making a high volume of inbound/ outbound calls, preferably in a sales environment. Preferred experience in working to sales targets and KPI’s.
Who you will be working with
● Working alongside a highly motivated sales team who are driven to exceed sales targets Builderscrack.co.nz
Success Profile
In the first 3 months, the successful incumbent is expected to have delivered:
● Have built a solid understanding of the Builderscrack platform and be able to use this knowledge to maximise sales conversion rates and revenue
● Be competent with the CRM system and be able to use it to effectively manage your sales pipeline
● Have a good understanding of the Builderscrack journey after they’ve signed up onto the platform
● Have a basic understanding of the Sales Policy and follow the outlined processes ● Be an expert in selling the benefits of Builderscrack to tradies, selling the dream ● Have developed a basic understanding of the verification requirements for Builderscrack ● Regularly met and exceeded weekly sales targets and KPI’s
In the first 6 months, the successful incumbent is expected to have delivered:
● Be an expert on the Builderscrack platform and use this knowledge to leverage higher sales conversion rates and revenue
● Be an expert in the CRM System and use it to maximise sales results
● Be an expert in the Sales Policy and consistently follow the outlined guidelines ● Be an expert on the Builderscrack customer journey for tradies after they sign up and be able to articulate this to tradies when needed
● Meeting and exceeding sales targets and KPI’s
Builderscrack.co.nz
Join the A-Team and experience the A-Life!
