The Opportunity: 

The Department of Veterans Affairs’ (VA) Network Operations Center (NOC) defends, manages, and monitors the network operating status and cybersecurity posture of the VA by providing day-to-day management, monitoring, operations, and configuration of Trusted Internet Connection (TIC) gateways, delivery of enterprise security systems and services, conduct of threat and vulnerability analysis, validation of adequate security controls within the enterprise, and full range of functions across the spectrum of activities relating to incident management, incident response, and enterprise network management.

We are looking for a qualified network engineer to support the network edge operations team. You will work with a team of network engineers and administrators dedicated to serving the nation’s veterans. The network edge operations team is staffed 24/7/365 to maintain and analyze large, varied networks comprised of enterprise grade networking equipment from various sets of vendors. Daily functions will include checking the status of various aspects of the VA's network utilizing dedicated monitoring tools and processes, as well as assisting with customer reported connectivity issues.

What You'll Work On:

• Maintain operational and security capabilities of the VA's network gateways.
• Support the VA NOC by providing Tier II network engineering support.
• Respond to Help Desk escalations via phone call, email, or the VA's ticketing system.
• Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command.
• Maintain evolving environment knowledge, including information in diagrams, databases, and technical documentation.
• Participate in technical reviews and recommend solutions or improvements where possible.
• Perform routing maintenance on network devices and services.
• Work closely with network architecture and engineering transition teams on projects destined for operational implementation.

Join us. The world can’t wait. 

You Have: 

• Experience configuring, administering, and troubleshooting enterprise network infrastructure, including routers, switches, and firewalls
• Experience configuring and troubleshooting enterprise firewall technologies such as Cisco, Palo Alto, or Fortinet
• Experience implementing and troubleshooting remote access VPN solutions such as Cisco AnyConnect, Palo Alto Prisma Access, or Citrix
• Experience with enterprise routing and switching protocols and technologies
• Experience using enterprise network monitoring and management tools such as SolarWinds, ScienceLogic, or LogicMonitor
• Experience performing packet captures and analyzing network traffic to troubleshoot connectivity and performance issues
• Experience configuring enterprise grade network equipment via command line interface or GUI  
• Experience with Citrix Access Gateway and NetScaler
• Public Trust
• Bachelor's degree in a CS field and 2+ years of experience with network engineering, or 5+ years of experience with network engineering in lieu of a degree

Nice If You Have: 

• Experience with Cisco Any Connect VPN or Cisco Identity Service Engine (ISE)
• Experience setting up Site-to-Site IPSec VPNs utilizing Cisco Firewalls or Cisco Routers
• Experience using network management tools such as SolarWinds, NGenius, or RightIT NOW
• Experience with application-level protocols such as HTTP, HTTPS, SSL, TLS, DNSSec, and SNMP
• Experience utilizing ticketing systems for tracking and reporting work
• Experience running network-level packet capture and analysis with troubleshooting efforts
• Knowledge of multi-area OSPF, BGP, and MPLS environments
• CCNA Security or CCNP Security Certification
• CCNA, Route or Switch, or CCNP Certification

Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client; Public Trust determination is required. 

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.