Jobs Companies Brink's Monitoring ATM

About this Monitoring ATM role at Brink's

Brink's · Onsite · Jakarta
This job posting is in Indonesian.
  • Melakukan monitoring status mesin ATM/CRM/CDM secara real-time melalui sistem.
  • Mengidentifikasi gangguan (down, error, cash out, dll) dan melakukan eskalasi ke tim terkait.
  • Memastikan penanganan gangguan sesuai SLA yang ditentukan.
  • Berkoordinasi dengan tim FLM/CIT/teknisi untuk percepatan penanganan.
  • Melakukan follow up hingga mesin kembali normal (uptime terjaga).
  • Menginput dan mengupdate tiket/incident pada sistem monitoring.
  • Menyusun laporan gangguan dan performa ATM (harian/mingguan/bulanan).
  • Melakukan analisa awal terhadap penyebab gangguan (troubleshooting basic).
  • Memastikan ketersediaan cash ATM melalui koordinasi dengan tim CIT.
  • Menjaga akurasi data dan dokumentasi operasional.
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About Brink's

Build a Career with Purpose at Brink’s For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continu

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