Position:

Job Description:

As an AI Business Process Lead, you own Arrow’s strategy for Dynamics 365 Business Central and Power Platform - a strategic growth area within Microsoft’s AI Business Solutions category. You define, in alignment with the AI Business Solutions Lead, how Arrow accelerates Business Central & Power Platform adoption and sales as a distributor, and you make that strategy real through frameworks, motions and campaigns.

You are the connection point between Microsoft, Arrow’s country teams and our partners. You enable our internal country teams, our partners, and their customers - turning the AI Business Process portfolio into practical, repeatable offers that land in every region and country.

Key responsibilities

• Own the strategy for the AI Business Process pillar for Arrow, in alignment with the direction set by the AI Business Solutions Lead, and translate it into a concrete, prioritised plan.
• Align with Microsoft and stakeholders by acting as Arrow’s point of contact with Microsoft and internal/external stakeholders to agree the joint strategy, priorities and investments for AI Business Process.
• Build frameworks and go-to-market motions that make it easy for countries and partners to sell and deliver - repeatable initiatives, offers and playbooks designed to accelerate sales.
• Drive country adoption as the central point of contact for all country teams: launch initiatives, follow up on execution, and make sure every motion lands consistently across all countries and regions.
• Serve the layers: country teams, partners and their customers - enabling each layer before moving to the next.
• Lead marketing campaigns for the pillar, in coordination with our Marketing contact and Microsoft, to generate demand and pipeline.
• Skill up teams and partners by defining and running enablement on AI Business Process products for internal teams and the partner ecosystem.
• Create packaged services - turning products into ready-to-sell services, motions and frameworks that partners and countries can take to market.

Example initiatives you will build

Concrete examples of the kind of motions and frameworks you will design and roll out:

• Business Central Implementation Services — a packaged, partner-ready delivery framework.
• Power Platform Discovery workshops to identify and qualify low-code / automation opportunities.
• Partner recruitment motions to grow the delivery capacity across countries.
• Migration and upgrade frameworks (e.g. legacy ERP to Business Central).
• Sales-acceleration frameworks and packaged offers that make it easy for countries and partners to go to market.

Required experience & skills

• Solid understanding of the Microsoft ecosystem and of how a value-added distributor operates (partner model, channel, incentives).
• Working knowledge of the Microsoft AI Business Process portfolio (Dynamics 365 Business Central and Power Platform - Power Apps, Power Automate, Power BI, Power Pages) - enough to shape offers, frameworks and enablement.
• Experience building go-to-market motions, sales enablement frameworks, or channel/partner programmes.
• Strong programme and project management: able to run multiple initiatives across many countries in parallel and follow them through to landing.
• Stakeholder management across an international organisation.

Key competencies

• Fluent English - 100% written and spoken; this role works across all countries and directly with Microsoft.
• Organised and structured - keeps many initiatives, countries and stakeholders moving without dropping follow-up.
• Creative - able to design new motions, campaigns and frameworks from a blank page.
• Strategic yet hands-on - comfortable setting direction and personally building the artefacts that make it real.
• Autonomous, proactive and collaborative - self-driven, while aligning tightly with the AI Business Solutions Lead.

What We Offer

• Competitive compensation (base + variable).
• Supportive work environment with flat structures.
• Company Car or Car Allowance
• Professional and personal development opportunities.
• Private healthcare and other benefits.

Arrow is an equal opportunity employer committed to a diverse and inclusive workplace.

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