About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Essential Job functions:

· Demonstrates & documents competencies annually based on testing performed in the laboratory.

· Processes/evaluates patient specimens in accordance to SOP, including reference lab specimens. Resolves issues with specimens that are time/temperature sensitive.

· Performs daily temperature and humidity checks for room, refrigerators, freezers, incubators, and/or water baths.

· Performs routine instrument maintenance following manufacturer’s specifications (including startup and shut down) and documents appropriately.

· Corrects basic instrument malfunctions and documents them. Communicates instrumentation status to appropriate staff members and notifies vendor to schedule service calls.

· Performs instrument calibrations following manufacturer's specifications

· Utilizes standard quality control practices in decision making to ensure reliable testing and proper regulatory compliance.

· Performs proficiency testing in a manner and time frame that is consistent with good laboratory practice. Receives >=80% on all graded proficiencies.

· Performs and approves specimen testing using sound judgment and evaluation. Releases results in accordance with departmental policy.

· Performs Stat and routine orders within established time frames.

· Communicates and logs critical values according to SOP.

· Monitors inventory levels, prepares order, and has supervisor sign off on order. Anticipate shortages and prepares for absence during vacation or days off.

· Demonstrates competence by utilizing LIS for all applicable functions to perform job duties, including downtime procedures.

· Maintains laboratory area in an orderly fashion, free of unnecessary clutter. Keeps area stocked with supplies.

· Demonstrates good judgment with problem solving skills. Takes appropriate action to resolve issues regarding problem specimens/orders.

· Adapts work schedule to meet emergency staffing needs.

General Job functions:

· Designs, implements, evaluate and revise continuing education programs for all staff working in the Chemistry and/or Hematology Laboratory.

· Assists the Laboratory Manager with the planning, development and implementation of new testing in the Chemistry and/or Hematology Laboratory.

· Serves as instructor for all new and/or revised testing performed in the Chemistry and/or Hematology Laboratory.

· Ensures that staff maintains valid, current competencies as required by the Summit Health and regulatory agencies.

· Develops policies and procedures for the Chemistry and/or Hematology Laboratory with the assistance of the Laboratory Manager and Laboratory Director.

· Oversees the daily testing of all assays performed in the Chemistry and/or Hematology Laboratory. Adjusts testing schedule to best fit Provider needs.

· Oversees the maintenance of all equipment in the Chemistry and/or Hematology Laboratory.

· Oversees the supplies of all reagents and consumables required for testing of specimens in the Chemistry and/or Hematology Laboratory.

· Oversees the performance of proficiency testing performed in the Chemistry and/or Hematology Laboratory.

Education, Certification, Computer and Training Requirements:

· Associates degree required. Bachelor’s degree preferred.

· 2-4 years experience required. 5+ years preferred.

· HeartSaver or Basic Life Support (BLS) for Healthcare Providers.

· Registered MT(ASCP) or MLT(ASCP).

· Ability to communicate in English, both orally and in writing.

· Ability to perform diversified duties within specified time limitations required.

· Ability to organize, problem solve, set priorities, and use critical thinking skills required.

· Demonstrated customer service, team player skills.

· Basic medical laboratory skills

· Knowledge of QA principles.

· Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, and Email/Voice Mail) preferred.

· Knowledge of Standard Office Technology in a Window based environment preferred.

· Knowledge of Medical Laboratory Instruments preferred.

· Knowledge of Laboratory Computer Information System.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.