Department/Unit:

Work Shift:

Salary Range:

Essential Duties and Responsibilities

• Requests medical records from Patients/Providers/Healthcare institutions
• Prepares copies of records when presented with properly completed medical release forms
• Organizes and evaluates records for completeness and accuracy
• Uploads all patient records into the EMR system
• Runs queries in EMR system to follow up on requested medical records
• Follows up on medical records that are not received within one week of request
• Greet and assist visitors in a courteous manner.
• Answer phones in a courteous manner.

Qualifications

• High School Diploma/G.E.D. - required
• Associate's Degree - preferred
• 1-3 years Medical office experience - preferred
• Medical terminology (Low proficiency)
• Computer skills (Medium proficiency)

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands

• Standing - Frequently
• Walking - Frequently
• Sitting - Constantly
• Lifting - Occasionally (5)
• Carrying - Occasionally (5)
• Pushing - Occasionally (5)
• Pulling - Occasionally (5)
• Climbing - Rarely (5)
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Frequently
• Handling - Frequently
• Grasping - Frequently
• Feeling - Frequently
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Constantly
• Eye/Hand/Foot Coordination - Frequently

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Frequently
• Hazards - Rarely
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Thank you for your interest in Albany Med Health System!​

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.