Escorts patients to x-ray and exam rooms, monitors patient flow, assists physicians with minor clinical procedures including staple removal, suture removal, and wound care. Casting and splinting removal and application as directed by the physician. Supply utilization tracking and ordering, including stocking exam rooms and work stations. Schedules diagnostic tests ordered by the physician as needed. Reviews and codes charge slips, submits insurance claims. Returns patient phone calls. Performs various office and clerical duties. Must work with any and every physician in the unit/department/clinic.

Escorts patients to x-ray and exam rooms, monitors patient flow, assists physicians with minor clinical procedures including staple removal, suture removal, and wound care. Casting and splinting removal and application as directed by the physician. Supply utilization tracking and ordering, including stocking exam rooms and work stations. Schedules diagnostic tests ordered by the physician as needed. Reviews and codes charge slips, submits insurance claims. Returns patient phone calls. Performs various office and clerical duties. Must work with any and every physician in the Orthopaedic Clinic. Other duties as assigned.

Essential Duties:

• Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s).
• Escorts patients to exam rooms, performs vitals and enters all required information in Cerner.
• Reviews and codes charge slips for patient care services rendered and/or surgeries performed in accordance with department deadlines. Develops supporting documentation for insurance claims and submits claims to insurance carriers.
• Covers front desk when needed for breaks, lunches, call outs, vacations.
• Assists physicians with minor orthopaedic clinical procedures including staple removal, suture removal, and wound care.
• Ensures that physician orders for medications and treatments are implemented by the appropriate staff.
• Submits all workers compensation and HMO requests. Relays disability status to adjusters and nurse case managers.
• Returns patient phone calls in a timely manner in accordance with departmental policy.
• Casting and splinting removal and application as directed by the physician.
• Supply utilization including tracking of supplies used and ordering new supplies in a timely manner in order to keep clinic stocked appropriately.
• Stocks exam rooms and work stations to ensure all supplies are available prior to clinic times.
• Checks supplies and medications (if applicable) for expiration dates and disposes of them according to hospital and Joint Commission standards.
• Performs other duties as assigned.

Required Qualifications:

• Req High School or equivalent

• Req 6 - 12 months At least 6 months casting experience in a an acute care setting

• Req Ability to communicate effectively in English both verbally and in writing.

Preferred Qualifications:

• Pref Specialized/technical training Graduate from an accredited school of Orthopaedic Program.
• Pref Specialized/technical training Graduate from an accredited Medical Assistant Certificate/Diploma program
• Pref 1 year; Combined education/experience as substitute for minimum experience Preferably a year of experience as a medical assistant in an acute care setting.
• Pref Spanish language skills.
• Pref Knowledge of medical terminology.
• Pref Familiarity with word processing, IDX, AS400 and scheduling software.

Required Licenses/Certifications:

• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• Req Orthopaedic Technologist Certified (OTC) Must have one of the following: If no certificate upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. • Registered Orthopaedic Technologist (ROT) from American Society of Orthopedic Professional (ASOP) • Registered Orthopaedic Technologist (ROT) from National Board for Certification in the Orthopedic Specialties (NBCOS) • Orthopaedic Technologist Certification (OTC) from the National Board for Certification of Orthopaedic Technologists (NBCOT)

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

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