Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

As a Massage Therapist, you will deliver a range of professional treatments while creating meaningful connections with guests through genuine, personalised service. Working within a luxury spa environment, you will combine your technical expertise with a passion for guest care to create memorable and relaxing experiences.

Key Responsibilities

• Deliver exceptional massage and body treatments in line with Crown Spa's luxury service standards.
• Conduct guest consultations and tailor treatments to individual needs.
• Recommend wellness solutions, retail products, and homecare programs to enhance guest outcomes.
• Maintain accurate treatment records and uphold professional treatment standards.
• Ensure treatment rooms and spa facilities are presented to the highest standard.
• Support a seamless guest journey by assisting with enquiries and bookings when required.
• Contribute to a positive, collaborative team culture focused on delivering an outstanding guest experience.

About You

You are passionate about health, wellness, and creating memorable guest experiences. You are professional, engaging, and thrive in a fast-paced luxury environment.

To be successful, you will have:

• A Diploma of Beauty Therapy or equivalent qualification.
• Previous experience in a spa, wellness, beauty, or luxury hospitality environment.
• Strong massage therapy skills and knowledge of anatomy and physiology.
• Exceptional communication and interpersonal skills.
• A genuine passion for customer service and wellbeing.
• Confidence in recommending treatments and retail products.
• Flexibility to work a rotating roster, including weekends and public holidays.

Why Crown Spa?

• Work within one of Australia's leading luxury hospitality brands.
• Be part of a passionate and supportive team.
• Access ongoing learning and development opportunities.
• Enjoy career growth opportunities across the broader Crown business.
• Deliver unforgettable experiences for guests in a premium spa environment.

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.