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About this Market Development Manager - Massachusetts (Local Only) role at Universal Property & Casualty Insurance

Universal Property & Casualty Insurance · Remote · Massachusetts - Remote

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Position Overview:
Responsible for assisting independent agents by supporting and facilitating development and implementation of business/marketing plans

Essential Job Functions:

  • Manage an assigned agency territory in a state or in multiple states, which may require up to 75% travel and overnight travel as well

  • Develop and maintain professional and effective agency relationships

  • Train existing agents and new agents on company products and procedures

  • Provide daily feedback regarding agent meetings

  • Gather information regarding the competition's initiatives and strategies

  • Expand current business by consistently understanding changing needs and making appropriate recommendations

  • Work with Marketing VP in planning overall marketing, training and strategic programs for independent contractors

  • Assist independent agents with development of market and business strategies to increase profitability

  • Monitor and report monthly production goals

  • Have regular and reliable attendance to ensure that agents receive quality service

  • Adhere of policies and procedures of employee handbook


Skill, Experience and Licensure Requirements:

  • Maintain a constructive, cooperative, positive, and trusting working relationship with others

  • Experience or knowledge of budget planning and developing business and marketing strategies

  • Ability to adapt to a changing competitive environment

  • Experience in handling conflict situations with the utmost professionalism

  • Demonstrate resourcefulness and initiative

  • Must display ability to be reliable, responsible, and dependable through consistently fulfilling obligations

  • Self-Motivated and self-disciplined with the strong ability to work effectively independently with minimal supervision.

  • Ability to use decision-making skills to offer options and resolve problems in a variety of contexts

  • Demonstrate strong communication skills with customers, agents, and other external and internal sources

  • Possess above average computer proficiency and the ability to operate in various software programs simultaneously. Including advanced experience with Microsoft Excel.


Other Skills/Abilities:

  • Maintain and stay current with knowledge of personal lines insurance

  • Maintain and stay current with knowledge of claims and underwriting policies and procedures. #ZR

Benefit Highlights

  • Industry leading medical, dental and vision insurance plan
  • 401(k) Retirement Plan with a company match of 100%  on up to 5% of compensation (match is fully-vested immediately)
  • Generous PTO policy
  • Eligible for performance based bonuses
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About Universal Property & Casualty Insurance

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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