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About this Marine Technical Support Specialist (m/f/d) role at Accelleron

Accelleron · Onsite · Greece: Skaramagkas

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

Your responsibilities:

  • Understand the full range of services Accelleron provides for engine performance analytics solutions and other products in the digital portfolio.
  • Provide technical support to customers for software usage.
  • Participate in customer meetings to understand and address their needs.
  • Conduct product training sessions for customers and internal teams.
  • Ensure the production and delivery of customized software solutions to customers.
  • With an exceptional service mind, accomplish a high level of quality, enhance value for our customers, and represent Accelleron in the forward-looking digital solutions.

Digital Connectivity:

  • Support digital signal availability / feasibility assessment.
  • Deploy FDB signal mapping and validation.
  • Data ingress setup for existing data sources.
  • Product specific test and data verification.


Your background:

  • Successfully completed a bachelor’s degree in mechanical or marine engineering or similar study.
  • 3+ Years of experience in design, servicing/commissioning and/or operation of Diesel engines.
  • Several years of successful working experience in a customer support position.
  • Excellent communication skills in English combined with an accurate, well-organized way of working.

Your benefits:

  • Attractive compensation & benefits
  • Employee Assistance Program
  • Global parental leave program
  • Flexible working models

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.

Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate

Job Family Group:

Digital
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About Accelleron

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustai

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