[What the role is]

[What you will be working on]

Key duties and responsibilities that need to be performed to meet the primary objective of the job.  This will include the important result areas (what) along with the rationale (why).
 

• Support Job Ambassadors in their daily operations at job clinics by providing operational assistance and coordination.

• Support the delivery of capability-building sessions for Job Ambassadors to provide high-touch job assistance.

• Implement outreach plans to increase CDC awareness and participation in job advisory services.

• Liaise and maintain partnerships with employers, merchants, Small Medium Enterprise (SMEs), training providers, grassroots, and community partners.

• Process and manage case referrals and queries from the public, inter-agency partners, and Grassroots Advisers, ensuring timely resolution and appropriate support.

• Track job placement outcomes and assist Job Ambassadors with job-matching activities and strategies.

• Gather feedback and insights from Job Ambassadors and stakeholders to support programme refinements and improvements.

• Manage and track data of residents served, job referrals, and placement targets for reporting.

• Partner with relevant stakeholders in district-wide career events and upskilling workshops.

[What we are looking for]

Other ad-hoc duties not covered under main responsibilities and duties.

• Task Forces/Committees as required.

• Performs other duties as assigned.

Knowledge & Skills

• Knowledge in outreach, career and skills advisory, community engagement, HR/recruitment, or workforce development.

• Knowledge of 2nd language (e.g. Mandarin, Malay, Tamil or dialects) to effectively engage with diverse residents in the community.
   

• Coaching and/or facilitation certification would be desirable.

• Strong interpersonal, communication and stakeholder management skills.

• Strong team player and self-starter

• Familiarity with employment trends, workforce policies, and training ecosystem in Singapore.