About this Manager - Personal Financial Services Credit (Credit Evaluation- Cards) role at Hong Leong Bank
If you are looking to excel and make a difference, take a closer look at us…
To process and evaluate Credit Cards (CC) applications in accordance to guidelines and procedures, ensuring consistent delivery of high quality services to customers and meeting objectives set by the department while maintaining credit losses at an acceptable level.
Functional (job responsibilities)
- To check completeness of application form and documents;
- Review supporting income documents and calculate verified income accurately;
- To detect fraudulent application, tampered / suspicious documents and ensure timely fraud escalation to Fraud Management Unit;
- Perform loan approval within delegated approving authority limit and required TAT while adhering to existing credit underwriting guidelines and policies;
- To maintain good booking quality measured through IL / NCL rates;
- To provide recommendation for credit applications beyond the credit officer’s approving authority limit or where deviation approval is required;
- Perform verification on customer’s personal and/or employment information where required;
- To ensure customer’s complaint is being handled and resolved in a timely and professional manner;
- Timely reporting of suspicious money laundering activities. (If any);
- Ensure strict adherence to all credit policies, procedures, BNM guidelines, compliance & etc;
- Any other task assigned by superior from time to time.
Jobholder Requirements
Education/Qualification
- Professional or tertiary qualification or related working experience.
Experience
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Economics,
- Finance/Accountancy/Banking, Business Studies/Administration/Management,
- Commerce or equivalent; At least 1-2 year(s) of working experience in the related field is required for this position.
Special Skills
- Having CCP / CCE Certification is an advantage.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
