About this Manager, Partner Integrations role at DoorDash USA
About the Team
At DoorDash, we believe that our merchants are the driving force behind our marketplace. Our Partner Integrations team is dedicated to their success, working to build cutting-edge technology services that empower merchants to grow their businesses seamlessly. With our API Platform, we manage store, menu, and order data in real-time, serving hundreds of integrators and powering thousands of merchants. As DoorDash expands its scale and breadth of integrated delivery offerings, we are seeking talented individuals to join us and shape the future of our partner ecosystem.
About the Role
We’re looking for a Manager on our Partner Integrations team to manage integrations with point-of-sale systems and aggregators used by our top restaurant partners. You will manage a team of Technical Account Managers to support existing and new integration partnerships. Internally, you’ll strategize with our cross-functional DoorDash teams to develop and execute go-to-market initiatives, data analysis, issue triaging, and client relationship management. You will drive alignment with cross functional and senior leaders across the organization. This is a role for an experienced manager who can balance ambiguity, prioritization, strategy, and execution, and who’s excited to grow their career in a highly cross-functional and dynamic environment. You’ll also help the team build AI fluency by identifying practical ways to use AI tools, automation, and agentic workflows to improve integration quality, reduce manual work, and accelerate partner outcomes.
You’re excited about this opportunity because you will…
- Own the success of our Partner integrations by driving initiatives across technical teams, third party partners, and internal business stakeholders
- Identify, resolve, and escalate day-to-day integration-related issues
- Serve as the voice of DoorDash in managing external relationships with our partners, leading implementation and process improvement
- Partner with product, engineering, and growth operations to discover & drive opportunities for improvement that come from data analysis, AI-assisted investigation, and scalable workflow automation, and develop strategies to build and scale our integration platform
- Help define the integrations roadmap in collaboration with other product and operations owners, including opportunities where AI-enabled tooling can improve integration quality, self-service, and operational leverage
We’re excited about you because…
- You balance execution and leadership – you're comfortable rolling up your sleeves on complex integrations while coaching others to do the same
- You’re an operator at heart – you thrive in ambiguity, move quickly, and take ownership to drive initiatives from zero to one
- You think cross-functionally – you can align engineering, product, and operations teams while keeping external partners informed and supported
- You’re a structured problem solver – you break down complex technical and operational challenges into root causes and define clear action plans to resolve them
- You manage complexity well – you're experienced in juggling multiple workstreams, navigating resource constraints, and staying focused on outcomes
- You see the forest and the trees – you have a keen eye on the details, but you also define long-term strategies that scale and compound over time
- You’re analytical and data-driven – you use metrics, analysis, SQL, and AI-assisted workflows to prioritize, identify issues, validate outputs, and influence product direction
- You’re a great communicator – you tailor your message for technical and non-technical audiences, building trust across all levels
- You build leverage – you look for repeatable workflows that can be automated, templated, or improved with AI so the team can spend more time on high-impact partner and product work
Qualifications
- 6+ years of experience in technical program management, solutions engineering, technical account management, strategy & operations, or related fields, with a track record of owning complex, high-impact initiatives
- Strong technical fluency, especially in API-based integrations, with the ability to speak comfortably with product, engineering, and external partners
- Demonstrated ability to use AI tools responsibly to accelerate analysis, documentation, issue investigation, workflow automation, or decision-making; experience building prompts, lightweight agents, or AI-enabled processes is a plus
- Proven experience managing others, with strong people leadership instincts even in hybrid IC/Manager roles
- Experience driving results in cross-functional environments with competing priorities
- Demonstrated ability to navigate capacity trade-offs, manage risk, and communicate priorities to senior stakeholders
- Hands-on experience working with tools like SQL to support analysis and issue investigation
- Excellent written, verbal, and interpersonal communication skills
- Bachelor’s degree required
We expect this position to be filled by 10/13/26.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
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