Use Your Power for Purpose

The Manager, MRO and Soft Services, role provides site oversight and subject matter expertise for Maintenance, Repair, and Operations (MRO) inventory programs and Soft Services supporting Andover manufacturing, laboratory, utility, and infrastructure operations. The role owns assigned site execution, supplier performance, inventory process health, financial stewardship, quality system support, and continuous improvement to enable safe, compliant, reliable, and cost-effective site operations.

KEY RESPONSIBILITIES

• Accountable for site execution and performance oversight of MRO Inventory and Soft Services programs delivered through third-party service providers, ensuring compliance with Pfizer requirements, regulatory expectations, and contractual performance standards.
• Serve as the site subject matter expert for MRO inventory management, spare parts governance, stockroom operations, material management processes, and associated EAMS/CMMS inventory functionality.
• Partner across Maintenance, Asset Management, Reliability Engineering, Operations, Quality, Procurement, Finance, Engineering, EHS, and supplier organizations to improve material readiness, inventory accuracy, service delivery, and maintenance execution support.
• Manage assigned budgets, forecasts, accruals, spend management activities, inventory valuation, supplier spend trends, cost improvement opportunities, and related financial reporting routines.
• Serve as Local Process Owner (LPO), as assigned, for MRO Inventory Management and Pest Control programs, including procedure governance, quality record support, audit readiness, and quality system activities such as Change Controls, CAPAs, Deviations, and risk assessments.
• Use EAMS, SAP, business intelligence tools, operational metrics, and structured problem solving to identify risks, monitor performance, improve data quality, and drive sustainable operational excellence.
• Represent the site in applicable network and above-site forums, supporting deployment of standardized processes, best practices, digital enablement, and Global Engineering initiatives.

Financial Accountability

• Responsible for assigned IFM Soft Services ($6M) and MRO Inventory program budgets ($6M), forecasts, accruals, spend management activities, inventory valuation routines, supplier spend visibility, and cost improvement opportunities.
• Supports financial governance through SAP, EAMS/CMMS, inventory management systems, supplier performance metrics, and business intelligence reporting.

Supervision

• Role is expected to lead through cross-functional influence, supplier governance, matrixed program leadership, and partnership with internal stakeholders.

BASIC QUALIFICATIONS

• Applicant must have a bachelor's degree with at least 4 years ofexperience; OR a master's degree with at least 2 years of experience; ORa PhD with 0+ years of experience; OR as associate's degree with 8 yearsof experience; OR a high school diploma (or equivalent) and 10 years ofrelevant experience
• Relevant experience in manufacturing, maintenance, reliability engineering, facilities management, inventory management, supply chain, operations, finance, or a related technical field.
• Experience working in quality systems and regulated environments, including participation in audits, inspections, deviations, CAPAs, change controls, risk assessments, or procedural governance.
• Experience managing budgets, forecasts, accruals, cost control activities, financial reporting, supplier spend, or inventory valuation processes.
• Working knowledge of EAMS/CMMS inventory functionality, material master data, catalog governance, spare parts governance, stockroom operations, and MRO inventory control processes.
• Working knowledge of SAP or similar enterprise financial, purchasing, inventory valuation, procurement, or reporting systems.
• Ability to translate operational, supplier, inventory, and financial data into actionable insights using dashboards, analytics, and business intelligence tools.
• Demonstrated ability to lead cross-functional initiatives, influence stakeholders, manage competing priorities, assess risk, and escalate issues appropriately in a regulated manufacturing environment.

PREFERRED QUALIFICATIONS

• Experience in pharmaceutical, biotechnology, medical device, or other regulated manufacturing environments preferred.
• Experience with outsourced IFM service delivery models, supplier governance, MRO inventory optimization, spare parts strategy, materials governance, or stockroom process improvement preferred.
• Knowledge of reliability, asset care, maintenance planning, maintenance execution, inventory optimization, lifecycle cost management, cGMP, EHS expectations, and documentation practices preferred.
• Experience with Lean, Six Sigma, Root Cause Failure Analysis (RCFA), Failure Modes and Effects Analysis (FMEA), Reliability Centered Maintenance (RCM), or similar structured problem-solving methods preferred
  

 

PHYSICAL/MENTAL REQUIREMENTS

• Ability to perform complex data analysis and interpret operational, supplier, inventory, and financial data to support business decisions.
• Ability to periodically access manufacturing, utility, laboratory, warehouse, stockroom, and facility areas as required to support assigned programs and supplier oversight.
• May require occasional walking, standing, bending, or use of required personal protective equipment when entering operational areas.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Primarily standard business hours; occasional off-hours support may be required for business continuity, shutdown/turnaround activities, supplier escalations, audits, inspections, or urgent site needs.
• Occasional travel may be required for supplier, network, or above-site program activities.
• Must comply with applicable site safety, cGMP, gowning, and controlled-area requirements when entering operational areas.

Other Job Details:

Work Location Assignment: On Premise

Last date to apply: 11/9/2026

 

 

The annual base salary for this position ranges from $99,200.00 to $165,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

 

 

 

 

 

 

 

 

Relocation assistance may be available based on business needs and/or eligibility.

 

 

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

 

 

 

 

 

 

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

 

 

Global Operations