Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Legal Compliance

Who is Mastercard:
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
Mastercard is seeking a Manager, Financial Crimes Compliance to help protect the integrity of our network and support the continued execution and enhancement of our anti-money laundering and sanctions compliance program. In this role, you will help identify, assess, and mitigate financial crime risks across customer activity, products, services, geographies, and regional initiatives.

You will collaborate across business, legal, compliance, product, regional, and customer-facing teams to provide practical AML and sanctions guidance, support sound risk-based decision-making, and help advance Mastercard’s commitment to doing business responsibly. This position is ideal for a thoughtful risk taker and change maker who brings analytical rigor, strong judgment, collaboration, and the ability to translate complex data and risk issues into clear, actionable insights.

Role
• Support regional AML and sanctions standards, controls, procedures, and governance processes designed to meet Mastercard requirements and applicable regulatory obligations.
• Plan, coordinate, execute, and ensure timely completion of enhanced due diligence reviews, remediation tracking, validation, and customer follow-up.
• Lead and support data-driven AML initiatives, including transaction monitoring analysis, alert dispositioning, system tuning, trend analysis, data integrity reviews, exception reporting, and metrics tracking.
• Analyze customer, product, geography, transaction, and network activity data to support risk assessments, identify emerging risks, respond to adverse media alerts, and recommend control enhancements.
• Coordinate escalations, investigations, inquiries, and reviews of unusual or potentially suspicious activity, including preparation of clear analysis, recommendations, and supporting documentation.
• Review internal and external inquiries to assess AML risks and identify Customers with concerning compliance controls.
• Conduct AdHoc investigations by querying data warehouse data, analyzing that data to identify patterns of potentially suspicious activity, formulating a hypothesis on the activity identified for further review and validation by stakeholders and Customers.
• Respond to AML, sanctions, and financial crime-related requests from regulators, law enforcement, internal stakeholders, and other authorized parties, particularly in markets with local regulatory exposure.
• Support customer, service provider, and market engagement reviews, including site visits, third-party coordination, remediation activity, escalation management, and documentation of closure.
• Assess AML and sanctions risks associated with Mastercard products and services, and help ensure appropriate mitigating measures are identified and implemented.
• Share AML risk intelligence to support holistic customer risk assessments and provide guidance on shared customers across Mastercard business lines.
• Prepare management reporting, dashboards, presentations, and briefing materials that communicate key financial crime risks, trends, metrics, and recommended actions.
• Represent AML Compliance in regional risk forums, working groups, and governance forums, escalating higher-risk matters with clear supporting analysis and recommended mitigation steps.
• Recommend enhancements to AML and sanctions processes, procedures, policy frameworks, data quality, monitoring capabilities, governance, and supporting technology.
• Develop and deliver AML and sanctions training for internal and external stakeholders, as appropriate.
• Support internal audits, regulatory examinations, supervisory reviews, and remediation efforts by coordinating information requests, preparing evidence, and tracking corrective actions through closure.
• Contribute to special projects within Mastercard’s AML framework, including analytics, onboarding reviews, vendor oversight, and other program initiatives.
• Help foster a culture of compliance, accountability, inclusion, and belonging by reinforcing clear expectations, timely escalation, sound judgment, and effective risk-based decision-making.

All About You
• Fluency in Spanish and English required.
• Bachelor’s degree in Statistics, Data Analytics, Mathematics, Finance, Business, Law, or a related discipline.
• 5–10 years of experience in AML compliance, sanctions compliance, risk management, financial crimes, banking, financial services, transaction processing, payments, or a related field.
• Experience supporting a regulatory compliance program and/or suspicious activity monitoring program.
• Working knowledge of BSA/AML compliance program requirements, the USA PATRIOT Act, FATF standards, and relevant international AML and sanctions expectations.
• Experience sourcing, extracting, and consolidating data from multiple systems, databases, and external sources to support AML investigations, transaction monitoring, compliance reviews, and regulatory reporting. Advanced Microsoft Excel skills, including pivot tables.
• Ability to translate data analysis and statistical results into clear, actionable insights, dashboards, and stakeholder-ready reporting.
• Experience supporting regulatory audits, supervisory reviews, or compliance examinations, including information request coordination, evidence preparation, remediation tracking, and closure documentation.
• Strong written and verbal communication skills, with the ability to present complex financial crime risks clearly and professionally.
• Proven ability to work independently and collaboratively in a fast-paced, matrixed environment while managing multiple priorities and meeting deadlines.
• Sound judgment, strong interpersonal skills, and the ability to build relationships and influence stakeholders across levels and business units.
• Strong attention to detail, organizational skills, and ability to manage sensitive matters under tight deadlines.

Preferred Experience
• Advanced degree, JD, or relevant compliance certification such as ACAMS.
• Knowledge of banking operations, financial services, transaction processing, and/or the payments industry.
• Experience operating effectively within a complex global organization.
• Demonstrated leadership presence, sound business judgment, and ability to communicate financial crime risk to senior stakeholders.
• Advanced Microsoft Excel skills are required, including Power Pivot, pivot tables, and complex formulas.
• Strong understanding of data extraction, cleaning, manipulation, and summarization methodologies.
• Hands-on experience with SQL or similar languages, including modifying existing queries/scripts to extract data for specific investigations.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.