Description -

Job Summary
• This role is responsible for leading a team of inside sales representatives and/or managers offering guidance and support for individual and team development, while also establishing strong client relationships for sustained revenue growth. The role allocates resources effectively and optimizes sales processes by leveraging technology while focusing on customer retention and growth. The facilitates collaboration with internal teams and partners to maximize customer satisfaction ensuring overall sales success.

Responsibilities
• Oversees a team of individual contributors and/or managers, providing guidance, coaching, and support to ensure the development of individual team members and the overall effectiveness of the sales efforts.
• Develops and implements sales strategies and tactics to meet or exceed revenue and growth targets.
• Establishes professional relationships and builds credibility with key client executives to ensure ongoing profitable revenue growth for the organization.
• Manages the allocation of inside sales resources, including personnel, budget, and technology, to maximize sales productivity.
• Leverage sales technology, CRM systems, and other tools to streamline sales operations and enhance productivity.
• Develops strategies to retain existing customers while identifying and pursuing upsell and cross-sell opportunities.
• Generates regular sales reports and presentations for senior leadership and stakeholders contributing to the organizational strategy.
• Coordinates with customer support teams to address customer issues and ensure a seamless customer experience.
• Recruits, onboards and trains inside sales representatives to ensure they have the skills and knowledge needed to excel in their roles.
• Defines and tracks key performance indicators (KPIs) to measure the success of the inside sales team.

Education & Experience Recommended
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of job-related experience or 8-10 years of management experience, preferably in sales, business management, project management, or a related field.

Preferred Certifications
NA

Knowledge & Skills
• Account Management
• Business Development
• Business To Business
• Catering Sales
• Cold Calling
• Customer Relationship Management
• Inside Sales
• Inside Sales Management
• Key Performance Indicators (KPIs)
• Lead Generation
• Marketing
• Sales Development
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Software As A Service (SaaS)
• Value Propositions

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP.

Complexity
• Uses managerial concepts and company objectives to resolve highly complex issues in creative and effective ways. May achieve goals through subordinate supervisors.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

Sales&Services Entity

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"