Summary

Under the general supervision of the director, the manager is responsible for the daily management of the department. This includes, but is not limited to operational, financial, clinical, performance improvement, program development, and customer relations and patient care outcomes. The manager is the primary resource person for staff. Responsibilities also include collaboration with other departments of the Hospital to assure development, promotion and maintenance of quality programs and services.

Education

Four years of formal training or education in specialty or related specialty beyond the high school level (e.g., Bachelors Degree).

Certification, Registration & Licensure

Certification Required: ServSafe Certification within 6 months of hire.

Experience

4 years experience in field. 2 years progressive supervisory experience. Demonstrated ability to effectively lead a team as well as be a team member (Must possess knowlege specific for diverse age and multicultural population)

Responsibilities

• Recruits, retains and develops staff and manages performance.

• Participates in establishing and monitoring annual department productivity, quality, fiscal goals, and staffing.

• Manages departmental core processes.

• Responsible for customer relations and customer service initiatives.

• Acts as a conduit for department and organizational communication among staff and others.

• Leads department and interdepartmental teams.

• Participates in and supports departmental and organizational change.

• Ensures compliance with State, Local, Federal regulatory requirements.

• Takes responsibility for individual performance goals.

• Meet all departmental, professional and technical requirements.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights: Workplace Discrimination is Illegal

Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

While performing the duties of this Job, the employee is regularly required to hear and speak. The employee is frequently required to reach, sit, and walk. The employee is occasionally required to bend, do repetitive motion, kneel, perform activities that require fine motor skills, smell, squat, stand, and taste.

Specific vision abilities required by this job include color vision, far vision, and near vision. The employee is occasionally exposed to airborne contaminants, airborne pathogens, electrical hazards - shock, non-weather related heat or cold, slippery surfaces, and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.