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Scheduled Weekly Hours:

Work Shift:

MANAGER, EXECUTIVE SERVICES AND SENIOR EXECUTIVE ASSISTANT | Charleston, SC

Reports To: President & CEO, Roper St. Francis Healthcare

On-Site: Palmetto Commerce Parkway Office Park (predominantly on-site with flexibility to work from home when needed)

Primary Function/General Purpose of Position

Reporting directly to the President & Chief Executive Officer (CEO), the Manager, Executive Services & Senior Executive Assistant serves as a strategic administrative partner responsible for supporting the CEO, Board of Directors, and Executive Office operations. This position coordinates executive-level initiatives, Board governance activities, executive communications, government and community relations engagements, and administrative services across the Executive Office. The role exercises exceptional judgment, professionalism, discretion, and confidentiality while ensuring effective execution of executive and organizational priorities.

Essential Job Functions

• Provides high-level administrative and strategic support to the CEO, effectively managing priorities, commitments, communications, scheduling, and activities to support efficient execution of executive responsibilities and organizational objectives.
• Plans, coordinates, and manages critical CEO meetings, ensuring objectives, agendas, briefing materials, stakeholders, and logistics are appropriately prepared. Tracks action items, monitors follow-up, and promotes accountability for assigned deliverables.

• Develops, coordinates, and reviews executive correspondence, presentations, reports, speeches, talking points, briefing documents, and other communications to support organizational initiatives and executive engagement activities.
• Coordinates Board of Directors and Board Committee activities, including meetings, retreats, orientations, agendas, minutes, presentations, governance materials, and follow-up actions. Ensures timely preparation and distribution of Board-related information.
• Serves as a primary liaison with local government officials, governmental agencies, and community stakeholders in partnership with the Director of External Government Relations. Supports relationship management activities that advance organizational priorities and community engagement efforts.
• Leads the planning and execution of government relations, community relations, and executive events, including legislative receptions, stakeholder meetings, and special organizational functions. Coordinates logistics, communications, materials, executive participation, and post-event follow-up.
• Supports the CEO's participation in speaking engagements, community events, external meetings, and public-facing activities by coordinating logistics and developing presentations, briefing materials, talking points, background information, and supporting documentation.
• Leads and coordinates projects, operational initiatives, and special assignments on behalf of the CEO. Collaborates across departments to facilitate implementation, monitor progress, resolve barriers, and support timely completion of objectives.
• Manages daily Executive Office operations and supervises Executive Assistants. Establishes and standardizes workflows, policies, and administrative procedures; ensures appropriate executive support coverage; and recommends opportunities to improve administrative effectiveness across the organization.
• Represents the Office of the CEO in interactions with executives, Board members, physicians, employees, community leaders, government officials, and external stakeholders. Maintains high standards of professionalism, customer service, confidentiality, accuracy, discretion, and relationship management.

Education

• Bachelor’s degree (required)
• Master’s degree in health administration, Business Administration or a related field (preferred)

Work Experience

Minimum of seven years of related professional experience; three-years of supervisory experience, and experience in project management.  

Skills

Hard/Tech/Clinical Skills:

• Executive calendar and meeting management 
• Board governance administration 
• Executive writing and presentation development 
• Project and event management 
• Workflow and process standardization 
• Government and community stakeholder coordination 
• Action-item tracking and follow-through 
• Microsoft Office productivity tools 
• Records, agenda, and minutes preparation 
• Executive office operations management  

Soft/Interpersonal Skills:

• Executive presence and professionalism 
• Discretion and confidentiality 
• Critical thinking and sound judgment 
• Strategic prioritization 
• Attention to detail 
• Relationship building 
• Clear written and verbal communication 
• Adaptability and composure 
• Collaborative leadership 
• Excellent customer service orientation 

Roper St. Francis Healthcare is an equal opportunity employer. 

As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, and short- and long-term disability

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].