About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

About This Job

The main purpose of this job is to lead daily operations of the Capital Markets Operations team, ensuring accurate, efficient, and compliant service. This role develops team members and supports department priorities while managing operational risk.

Essential Functions

• Oversee the day-to-day operations and performance of the assigned team, ensuring timely, accurate, and cost effective service is consistently delivered to internal and external customers in accordance with regulatory requirements

• Collaborate with vendors to ensure efficient use of available system functionality and serve as a subject matter expert (SME) in resolving day-to-day operational issues
• Plan and facilitate projects that drive continuous improvement within the assigned business units, ensuring initiatives are effectively executed and aligned with department priorities
• Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs
• Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required
• Communicate decisions, priorities and relevant information to team members effectively
• Support budget management, planning and expenditure
• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of the investment and Capital Markets operations industry, including knowledge of best practices
• Strong knowledge of regulatory requirements and the ability to collaborate with business partners to implement processes that support compliance and operational effectiveness
• Ability to enhance productivity and mitigate risk through automation of manual processes and broad
• Strong critical thinking skills with the ability to apply discretion and sound judgement to efficiently and effectively solve problems
• Ability to drive results and balance management of organizational risk and meeting goals of the business
• Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals
• Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Advance level proficiency with Microsoft Word, Excel, Teams and Outlook  

Education & Experience

• Bachelor’s degree in Finance or Accounting or equivalent combination of education and experience required
• 6+ years Capital Markets Operations experience required
• 3+ years leadership/supervisory experience required
• Capital Market Certifications required (SEI, Series 52, 53) or the ability to successfully pass the required certification tests within 9 months of hire required

*Hybrid Schedule: In office a minimum of 2 days per week

**Level of role is determined by knowledge, experience, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Manager, Capital Market Operations or Senior Manager, Capital Market Operations level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $93,000 to $123,500 annually. Depending on the job level, this position may be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

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Must be eligible to work in the US without sponsorship now or in the future.

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

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