Summary :

The role combines clinical case support, advanced robotic technology, and customer-facing technical expertise. You’ll help surgeons and hospital teams use Stryker’s MAKO technology effectively, supporting precise implant placement while contributing to successful account launches and an excellent customer experience.

What you will do

• Support new account launches by partnering with dealer representatives and Stryker Sales, Marketing, and Service teams.
• Train surgeons and operating room staff on MAKO applications, equipment, and instruments to support precise implant placement.
• Prepare pre-operative CT scans using proprietary software and assist surgeons with implant planning, sizing, positioning, and preparation for procedures.
• Provide on-site clinical product support and case coverage during MAKO surgical procedures.
• Coordinate with hospital Radiology and IT departments to complete installation and use of the DICOM image transfer utility.
• Maintain assigned MAKO equipment, instruments, implants, and disposable inventories in partnership with local sales representatives.
• Resolve customer product issues promptly and communicate customer feedback and system issues through Stryker’s regulatory processes.
• Support product demonstrations, customer visits, regulatory registration activities, clinical approvals, ongoing training, and required MAKO recertification.

What you will need

Required

• University degree.
• Minimum 2 years of relevant professional experience.
• Ability to travel up to 80% as required for customer support, case coverage, training, and product demonstrations.

Preferred

• Previous experience providing clinical or technical support in surgical, medical technology, or healthcare environments.
• Previous experience supporting surgeons and operating room teams.
• Experience working with medical imaging, CT-based planning, or DICOM image transfer technology.

Additional Information

• Location: Sibiu or Târgu Mureș, Romania.
• Travel:  Field based role - 80%.
• The position includes on-site support at customer locations and MAKO surgical case coverage.
• The role is an individual contributor position requiring independent application of professional and technical expertise.

Romania Pay Ranges:

• Romania: lei11.700 - lei19.400 RON Gross Monthly

At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role.  In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.

If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process.