Position Overview
Waypoint Management is seeking an experienced and motivated Maintenance Supervisor to lead the maintenance operations at our residential community. This role is responsible for overseeing the maintenance team, ensuring the property is well maintained, and providing high-quality service to residents. The Maintenance Supervisor plays a key role in maintaining safety standards, managing preventive maintenance programs, and supporting the overall appearance and functionality of the community.

Key Responsibilities

• Lead, train, and support the maintenance team to ensure service requests and work orders are completed accurately and in a timely manner.
• Assign daily tasks and prioritize maintenance needs to ensure efficient operations across the community.
• Oversee and assist with troubleshooting and completing service requests, ensuring repairs meet company standards, safety guidelines, and applicable codes.
• Manage and execute preventive maintenance programs for HVAC systems, mechanical equipment, and building infrastructure.
• Oversee the preparation of vacant apartment homes, including inspections, coordinating repairs, and ensuring apartments meet move-in readiness standards.
• Maintain accurate maintenance records, service request documentation, and reporting as required by company policies.
• Monitor maintenance inventory, equipment, and supply levels, ensuring materials are available and ordered as needed.
• Perform and oversee plumbing, electrical, carpentry, appliance repair, and general maintenance work throughout the property.
• Ensure community amenities, such as pools, fitness areas, and trash compactors, are properly maintained and inspected according to required standards.
• Coordinate and supervise vendors and contractors, ensuring work is completed safely, on schedule, and within expectations.
• Conduct regular property inspections and proactively identify maintenance or safety concerns.
• Support the upkeep of grounds and common areas, including pressure washing, painting, and general community appearance.
• Promote cost-effective maintenance practices while maintaining quality standards.
• Ensure compliance with company policies, risk management protocols, and OSHA safety standards.
• Participate in and support emergency maintenance coverage as part of the on-call rotation.

Physical Requirements

• Ability to stand, walk, bend, kneel, climb, and reach throughout the workday.
• Ability to work both indoors and outdoors in varying weather conditions.
• Ability to lift, carry, push, and pull up to 25 pounds independently and up to 50 pounds with assistance.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed for emergencies.

Qualifications

• High school diploma or equivalent; technical training or additional certifications preferred.
• Prior maintenance experience in residential, multifamily, or property management required.
• Previous leadership or supervisory experience strongly preferred.
• EPA Section 608 Type I and II Certification required.
• CPO Certification preferred.
• Strong knowledge of building systems, maintenance procedures, and safety practices.
• Ability to lead a team, prioritize tasks, and manage multiple responsibilities effectively.
• Strong problem-solving skills, organization, and attention to detail.

Compensation & Benefits

• Competitive pay
• Medical, dental, and vision benefits starting on day one
• 401(k) with company match
• Paid time off and floating holidays
• Employee housing discount
• Referral and recognition programs
• Performance-based incentives and bonus opportunities
• Professional development and training

Ready to lead a community where people are proud to call home? Apply today and grow your career with Waypoint.

Waypoint is an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other category protected under federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.

This job description is not intended to be a complete list of all duties or responsibilities associated with the role. Responsibilities may change at any time with or without notice.